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NAME RT::Extension::HistoryFilter - Filter history by type on ticket display page DESCRIPTION This plugin filter the history on the ticket display page by transaction types that are defined in the user preferences. By default it shows only the transaction types create, correspond and comment that are defined in etc/HistoryFilter_Config.pm. The history page shows always the full history. It was created after an article in the Best Practical wiki and an discussion in the rt-user mailing list (look at SEE ALSO) and is an extended version of RT::Extension::BriefHistory INSTALLATION perl Makefile.PL make make install May need root permissions Edit your /opt/rt4/etc/RT_SiteConfig.pm If you are using RT 4.2 or greater, add this line: Plugin('RT::Extension::HistoryFilter'); For RT 4.0, add this line: Set(@Plugins, qw(RT::Extension::HistoryFilter)); or add RT::Extension::HistoryFilter to your existing @Plugins line. Clear your mason cache rm -rf /opt/rt4/var/mason_data/obj/* Restart your webserver AUTHOR Christian Loos <email@example.com> LICENCE AND COPYRIGHT Copyright (C) 2010-2018, Christian Loos. This library is free software; you can redistribute it and/or modify it under the same terms as Perl itself. SEE ALSO <http://bestpractical.com/rt/> <http://wiki.bestpractical.com/view/HideTransactions> <http://lists.bestpractical.com/pipermail/rt-users/2010-May/064649.html>