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date updated_at title description author kbid weight tags
2016-07-21
2016-07-21
The underlying connection was closed: An unexpected error occurred on a send
When trying to activate your CB Backup software using email and password from MBS you are getting this error message after submit
Eugene
1033
1033
MS Windows 2003
OpenSSL

Problem

You've signed up into Managed backup service from Cloudberry lab, configured your companies and tenants (users), requested custom build of Cloudberry backup product for your Microsoft Windows 2003 (Bare metal or Desktop). Once software downloaded and installed your are trying to activate it, but getting the following error message:

Windows 2003 error message with old SSL

This problem is related to old OpenSSL protocol and should be updated.

Resolution

In order to resolve the problem you need to obtain the following Microsoft hot fixes:

Make sure reboot the server once updates done.