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title description keywords kbid weight date updated_at author
CloudBerry Remote Assistant Connection request failed: client connection failed
You tried to establish the connection but you get Secure connection request expected Public encryption key is missing or invalid error
Remote Assistant, Remote, Assistant, connection, request, secure, expected, public, encryption, key, missing, invalid
1087
1087
2017-11-08
2017-11-08
Harry

Problem

You tried to establish the connection but the attempt resulted in "Secure connection request expected: Public encryption key is missing or invalid" error

Suggestions and Resolutions

This error message means that encryption has not been configured correctly between these two clients. Please refer to the following article on how to establish encrypted connection https://www.cloudberrylab.com/blog/safe-remote-desktop-with-cloudberry-remote-assistant/