Authenticate Atlasssian products when using Cloudflare Access
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Cloudflare Access For Atlassian

This project impements a set of plugins for authenticating users through Cloudflare Access on Atlassian products.

Currently supported products are:

  • JIRA
  • Confluence
  • Bitbucket


This instructions applies to all supported Atlassian products, installed locally.

  1. Download product plugin from Releases
  2. Login in the Atlassian application as administrator
  3. Go to Manage add-ons on the administration page or menu
  4. Select Upload add-on and upload the JAR you downloaded
  5. Go to System configuration or administration page
  6. Go to Cloudflare Access menu on the left side menu
  7. Setup your Cloudflare Access and server details

Setting up Application Links

If you are using Application Links like JIRA + Bitbucket or JIRA + Confluence, you need to setup the Bypassing Reverse Proxy applications link layout.

  1. Setup one additional unproxied connector in both applications explained here. Note that this connector should not be secured by Cloudflare Access.
  2. Setup the application link following this KB
  3. When creating the link with applications already behind Access you will receive a warning asking to replace the URL as id redirected once. When this happens just replace the URL in the field with the unsecured URL.

Helpful links


Locked out: no user is able to access the application


  • No user, even the administrator, is able to access the Atlassian application even being authenticated on Cloudflare Access


  • Plugin misconfigutation on Atlassian application; OR
  • Changes on Cloudflare Access configuration;


Restart the application with cloudflareAccessPlugin.filters.disabled flag set to true and verify the plugin configuration against Cloudflare Access configuration.

To change the flag include the following in your system JAVA_OPTS environment variable:


After updating your system JAVA_OPTS restart the Atlassian application, you will be able to login with your application credentials and verify the configuration.

After verifying the configuration you should remove the flag and restart the application.

Plugin upload/installation never complete


  • Plugin installation progress stuck


Most likely you have a reverse proxy in front of the applicatio with a small limit for uploading files.


Check the browser network panel while uploading the plugin looking for 4xx HTTP errors.

If you see a HTTP 413, you need to increase the upload file size limit on your reverse proxy.

For NGINX see this.

JIRA Gadgets not working after installing the plugin


  • System Dashboard page is empty
  • User profile page displays an error message on the Activity Stream gadget


JIRA requests some URL internally through HTTP. Using Access this requests will require authentication but JIRA does not provide any means of passing authentication for this requests.


Go to your Cloudflare Access configuration and create a policy to bypass requests containing /rest/gadgets/, example:

If your main policy path is /jira you should create a new one setting the path as /jira/rest/gadgets/ and containing a bypass policy for everyone.

Confluence macros showing __MSG_xxxx title or description


  • Some macros are displaying title or description with a text starting with __MSG_xxxx


Very likelly the macros plugin was unable to load the proper message bundles and cached the texts with placeholders.


  • Go to Confluence Administration page
  • Go to Cache Management
  • Clear all caches which name contanins "Macro" or "Gadget"

CSRF configuration for REST calls


  • Some images/css/js are not loaded properly
  • You are seeing similar messages on the log:
2015-09-01 17:25:46.530585500 2015-09-01 07:25:46,530 ajp-nio- WARN anonymous 1045x1465x1 sibktb /rest/auth/latest/session [] Additional XSRF checks failed for request: https://example.domain/rest/auth/latest/session , origin: https://another-origin.domain , referrer: null , credentials in request: true , allowed via CORS: false}}


REST calls are protected against Cross Site Request Forgery (CSRF) and as requests are proxied through Cloudflare, the REST calls will fail with similar messages on Atlassian products.


Please refer to the following links for more details and how to fix this problem on your server:

Development Only - CSRF configuration when using SSL and Atlassian SDK

The atlas-run command currently is not copying the scheme defined on the base Tomcat when starting the application.

The solution is to configure the local proxy (Nginx/Apache) to set the Origin header with a URL like http://<Your testing domain>

Also this leads to other CSRF checks where content is not returned, in that case is best to install and manage the Atlassian product manually.


Install the Atlassian SDK following instructions on Set up the Atlassian Plugin SDK and build a project.

To build the modules common and base-plugin:

atlas-mvn clean package -PnoProduct

To build all modules:

atlas-mvn clean package

Local development/testing with Docker and NGINX

The images below are available on Docker hub for development and testing.

These images are configured to:

  • Setup the context path on Tomcat
  • Create a secondary connector to enable application links

These images do not have the plugin installed, it should be installed/updated after starting them.

I recommend having a reverse proxy in front of the Atlassian containers, with distinct paths forwarding to JIRA, Confluence and Bitbucket.

Sample NGINX configuration:

server {
    listen 80 default_server;
    server_name <>;

    location /jira {
        proxy_pass http://localhost:8080/jira;
        proxy_set_header Host $host;
        proxy_set_header X-Real-IP $remote_addr;
        proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
        proxy_set_header X-Forwarded-Proto $scheme;

    location /confluence {
        proxy_pass http://localhost:8090/confluence;
        proxy_set_header Host $host;
        proxy_set_header X-Real-IP $remote_addr;
        proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
        proxy_set_header X-Forwarded-Proto $scheme;

    location /bitbucket {
        proxy_pass http://localhost:7990/bitbucket;
        proxy_set_header Host $host;
        proxy_set_header X-Real-IP $remote_addr;
        proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
        proxy_set_header X-Forwarded-Proto $scheme;



Plugin testing

  1. Start the desired Atlassian application container (JIRA, Confluence, Bitbucket)
  2. Download product plugin from Releases
  3. Follow the installation instructions