diff --git a/src/content/docs/cloudflare-one/insights/email-monitoring/search-email.mdx b/src/content/docs/cloudflare-one/insights/email-monitoring/search-email.mdx index 8ab659169e892a5..d782dac40ecb03c 100644 --- a/src/content/docs/cloudflare-one/insights/email-monitoring/search-email.mdx +++ b/src/content/docs/cloudflare-one/insights/email-monitoring/search-email.mdx @@ -114,6 +114,11 @@ Once you have selected all the filters, select **Apply filters**. The dashboard will populate the table with the list of emails your security team submitted for reclassification, including a **Submission ID**, and the **Email subject**. +To gain more details on a specific reclassification: + +1. Go to the reclassification you want to have more details for. +2. Select the three dots > select among **View more**, **View email message** and **View similar details**. + ### User submissions User submissions are the emails your users submitted for reclassification. User submissions help enhance our detection model, but can be escalated for human review. @@ -128,6 +133,17 @@ Once you have selected all the filters, select **Apply filters**. The dashboard will populate the table with the list of emails your users submitted for reclassification, including a **Submission ID**, and the **Email subject**. +To gain more details on a specific reclassification: + +1. Go to the reclassification you want to have more details for. +2. Select the three dots > select among **View more**, **View email message**, **View similar details**, and **Escalate**. + +To escalate a reclassification: + +1. Go to the reclassification you want to escalate. +2. Select the three dots > select **Escalate**. +3. The dashboard will display a message to authorize escalation. Select **Escalate**. + ## Move messages Moving messages allows you to move messages to a specific folder. @@ -179,4 +195,4 @@ To view status and actions for each email: - **View details**. - **View similar**. - [Move](/cloudflare-one/email-security/auto-moves/) (only available if you authorized moves). - - **Reclassify**. \ No newline at end of file + - **Reclassify**.