Usability test General
- Test items: Cockpit - storage volumes, network bonding, services, storage RAID, identity domains
- Method: Moderated remote usability test via BlueJeans ~ 1 hour
- 21 Participants: all external (11 Windows Server Admins, 10 Linux Server Admins)
- Moderator: Sara Chizari
- Notes: Andreas Nilsson
- Identify and install security updates
- Create, format, mount and grow a logical volume
- Create a network bond
- Create and mount a RAID device of 20 GiB
- Activate httpd service and set it to launch on boot
- Join a domain
- Use more plain english within the interface. There were many instances of Linux terminology that did not have a clear Windows analog. Explanatory text would have been helpful in these situations.
- Get nouns and verbs closer together.
- Users easily miss what they just create. The interface needs subtle change cues to help users notice changes they make. Issue 10059
- The error messages are not informative. Use errors to guide users on how they can solve the issue.
- Table items seem like plain data and not clickable. If contents/items are interactive, make them look clickable/ expandable/ interactive.
Summary of the observed usability issues
- Hard to identify the security level on Software Updates page
- design issues trying to update a system where the subscription has lapsed
- software updates: no way to install individual updates
- design issues trying to grow a logical volume
- RAID creation throws an error when I put a name with space in the name
- storage: formatting a logical volume perfoms poorly design-wise
- storage: hard to notice a new volume group that was just created
- storage: hard to identify newly created logical volumes
- storage: design issues when mounting a volume in the default location
- services: using only Enable as a string is problematic for non-linux admins
- services: services page is hard to navigate