Biometric authentication not working on Samsung Tablet(s) #301
Labels
state:stale
Issues without any activity that will be closed automatically
type:bug
Something isn't working
Description
Biometric authentication hangs forever when used with facial recognition of Samsung tablet.
System Setup
Steps to Reproduce
Expected Behavior
Facial recognition as accepted biometric authentication.
OR
Suitable error message
Actual Behavior
Hangs forever, fails silently
Reproducibility
Always
Additional Information
log.txt
The relevant section seems to be:
See also: 1password discussion
What I have tried
(and various combinations of those)
I should stress that face unlock IS enabled and working on the tablet. The tablet does not have a fingerprint sensor.
I think this might be a Samsung-specific problem. Given the market share of Samsung, it might be worthwhile to provide a biometric implementation for these devices as well. I am not familiar with Android development, but I believe there is a Samsung Pass API which can be used.
The UX impact of this issue could also be reduced by implementing #13 or PIN/Pattern authentication. Currently I am stuck with entering my lengthy vault passwords every time, since my device does not have a fingerprint sensor and face unlock does not work :(
Even if Samsung biometrics are not going to be implemented, this shouldn't fail silently.
I am really enjoying Cryptomatic and I am super excited for the Document Provider feature and #13.
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