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Complain about Block Wallet 2.0 Here! #34

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cybertim opened this Issue Jan 7, 2018 · 35 comments

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@cybertim
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cybertim commented Jan 7, 2018

Block Wallet 2.0 has been released and is now live on iOS and Android.

For this update the Private Key needs to be moved from the old Database Scheme to a new one with multi-wallet support. If you used a custom pincode you will need to enter this on App start. Without this code the Private Key cannot be moved into the new Scheme.

If you have any issue regarding the migration like: my private key is suddenly gone?? help!
Do not remove or reinstall the App. The old database scheme is still (encrypted) preserved. With an update this can be made undone. Just report your issue here and I will take a look.

Other bugs or issues can be placed here as well. But most old bugs should be gone now, like paste / manual input and gas amount / limit settings.

Happy complaining ;-)

@cybertim cybertim self-assigned this Jan 7, 2018

@DJS600

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DJS600 commented Jan 10, 2018

Just downloaded the app, deposited currency, now to withdraw its coming up with key pad but I have not ever setup a pin? Please help

@cybertim

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cybertim commented Jan 10, 2018

This is probably still Blockwallet 1.0 you are referring to, but to answer your question, the default pincode is 0000 (it was mentioned in the intro screen and listed in the internal help a few times). In blockwallet 2.0 the pincode has been omitted.

@toty10

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toty10 commented Jan 10, 2018

How can I recover my passcode?

@cybertim

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Owner

cybertim commented Jan 10, 2018

If you - for some reason - forgot the passcode you can do the following:

  • guess till you got it right
  • recover the wallet with the backup you made, this will reset the passcode back to 0000

@cybertim cybertim changed the title from Complain about Block Wallet 2.0 Here to Complain about Block Wallet 2.0 Here! Jan 11, 2018

@LasloMorphine

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LasloMorphine commented Jan 14, 2018

Hi. I’ve had the wallet a while now. Tried to send Ether today and when the number key pad comes up, I type in my amount to send nothing happens.

@cybertim

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cybertim commented Jan 14, 2018

@LasloMorphine could you check the issue #37 and see if this is the same problem? (Maybe also an iPad Air?)

@LasloMorphine

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LasloMorphine commented Jan 14, 2018

Sounds like same thing. I’m using iPad Pro. Not working in landscape or portrait.

@FrankyJB

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FrankyJB commented Jan 15, 2018

I have same problem with iPad Pro when trying to send ether on new interface.
All ok till number pad comes up when you try to tap in the amount nothing shows and nothing happens. Any answers to this issue yet?
Thanks

@cybertim

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cybertim commented Jan 15, 2018

Yes, in the Beta (only available on Android tho) the Send keypad has been replaced with a more compatible solution and the 'accept' button has been moved on the bottom.
The iOS update will be pushed a.s.a.p. (maybe tonight), but the review process always takes some time (one or two days..)

Here is an example of what it is going to look like on the iPad:
simulator screen shot - ipad pro 10 5-inch - 2018-01-15 at 17 37 54

@cybertim

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cybertim commented Jan 16, 2018

iOS update to version 2.0.4 is delayed since it was rejected today (something about a screenshot..) so it will take a bit more time.

@Tallen58

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Tallen58 commented Jan 17, 2018

Updated app on ipad pro. Dont know passcode and 0000 doesnt work. How do I recover?

@cybertim

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cybertim commented Jan 17, 2018

Like mentioned before, the default code is 0000 (and when the App does the internal update is tried automatically). When prompted for a passcode during the update it means you must have changed the default pin/passcode to a different code.

The only solution is trying to remember the code..

Another solution is available if you have the Private Key (Paper Wallet Backup) or wrote the Recovery Phrase down somewhere. In that case you can safely remove the App from the device and install it again from the store. When reinstalled you can restore the Wallet and the passcode will be omitted.

@FrankyJB

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FrankyJB commented Jan 17, 2018

Still not able to access my funds on iPad this is getting ridiculous just want my funds and dump this wallet

@cybertim

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cybertim commented Jan 17, 2018

It has been fixed for several days now.

But I cannot control the "ridiculous" review process of the App Store. Only Apple can fix this for you. The update was send to Apple 2 days ago, and it is in review so it could be published yesterday, right now or next week...

Also, you can export the Private Key and use for instance MyEtherWallet.com to transfer funds around, no need to wait for the update anyways.

@FrankyJB

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FrankyJB commented Jan 18, 2018

I will have to try exporting the key then as there is still no solution to send from the Blockwallet.
Thanks

@cybertim

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cybertim commented Jan 18, 2018

Believe it or not, the 2.0.4 update has been approved a few minutes ago.
Though it could take a few hours before you can actually see the update in the App Store.

I kid you not, one of the questions why it was postphoned: "Which cryptocurrencies can your app use?"

@FrankyJB

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FrankyJB commented Jan 20, 2018

It was finally rectified and is once again functioning. Two smaller issues I have, I seem to have duplicated my Golem balance and am worried that if I delete one it will delete both and I will have no trace of the Golem in the wallet and my Tron balance shows number of a Tron but no $value under the crypto entry. Any help always appreciated.

@cybertim

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cybertim commented Jan 21, 2018

If you see a Token two times on the overview it is safe to just remove one of them in the Token Management. The Token Management does not alert the tokens in any way on the ether address.

But if you added a Wallet two times, make sure to Backup first before trying to remove one in the Wallet Management. This is a process which cannot be undone without a backup.
Though it does not alter any value on the address (it is all stored in the blockchain), you can lose your access to the blockchain. But with a Wallet Backup you are always safe.

And with Tron, do you mean TRX? If so, did you add it through the 'Popular List'? Or manually entered the values in the Token Management?

@FrankyJB

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FrankyJB commented Jan 22, 2018

@cybertim

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cybertim commented Jan 22, 2018

When removing, there should have been a 'warning' about the token not being removed from the address, only from the overview.
So just add the Token back to the Overview (in the Token Management screen) and it should only show once after that.

@FrankyJB

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FrankyJB commented Jan 22, 2018

@FrankyJB

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FrankyJB commented Jan 22, 2018

@cybertim

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cybertim commented Jan 22, 2018

To solve the Tronix issue, it is important the Symbol is correctly entered in the Token Management. It should be (according to https://etherscan.io/token/Tronix) TRX.
If this isn't set correctly the Fiat value can not be showed because the Data is received from https://www.cryptocompare.com/coins/trx/overview using the keyword 'trx'.
Is this the case? Does it show as 'TRX' ? If not, you can just remove it and add it again (from the popular list) in the Token Managent just like Golem.

@FrankyJB

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FrankyJB commented Jan 22, 2018

@FrankyJB

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FrankyJB commented Feb 7, 2018

Hi Tim we discussed a couple of issues recently and I was able to rectify one problem with your help.
But I still have this ongoing issue with my TRX Tronix balance only showing the number of coins in the wallet but no fiat value. I have several other erc20tokens in the wallet but only have a problem with the TRX. When I transferred these tokens from binance am sure I did not go to the popular coin list instead just entered the ether address and sent. The transaction is viewable in my ether scan and the tokens are in my wallet they just don’t show the fiat value. I was just going to try and send a small,amount to another wallet and see how they show up in that wallet. Any other suggestions?

@hooka123

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hooka123 commented Apr 8, 2018

Why is my wallet constantly slow loading.constant network/connection problem .not my network no problem with other wallets only block wallet

@hooka123

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hooka123 commented Apr 8, 2018

25 min still not loaded ? Been on other wallets no problem!!

@cybertim

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cybertim commented Apr 9, 2018

blockwallet uses infura as the default (free) blockchain server, maybe they had an issue this night, status can always be checked here: https://infura.io/status
if this is not stable enough you can always host your own geth-server and link it to your blockwallet app.

@jumanjikan

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jumanjikan commented Apr 20, 2018

I tried sending some erc20 tokens to my friends address. But the transactions never work. What is the process? I put high gas and gwei. How do I send erc20 from block wallet to myetherwallet?

@cybertim

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cybertim commented Apr 20, 2018

@jumanjikan
Incoming token transactions do not 'show' in the list, but you should be able to see the totals increase on the target wallet if the token was added with the tracker to the overview.

If you export your private key you can import it into myetherwallet and try to send the token with their interface. Myetherwallet does also keep a big database themselves which is able to even match and show incoming token-transactions on the public addresses.

@koinmaker

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koinmaker commented Jun 9, 2018

Block Wallet server is off line, someone have news?

@cybertim

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cybertim commented Jun 9, 2018

@cybertim

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cybertim commented Jun 10, 2018

The service has been fixed. And to top it off the SSL certs had to be refreshed as well, but all is done and you can use the free blockwallet.eu geth service once again! Thanks for the patience.

@cybertim

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cybertim commented Oct 2, 2018

#54

@cybertim cybertim closed this Oct 2, 2018

@FrankyJB

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FrankyJB commented Oct 2, 2018

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