I need somebody to come over and fix my internet.
What's wrong with it?
For some reason it's just not connecting.
How long have you been having this problem?
It hasn't been working the past few days.
Does the internet come up at all?
It does, but it won't connect to anything.
Well, the internet isn't down, so there must be something wrong with your connection.
Could you send someone to fix it today?
I'll send somebody over right away to fix it.
When will they be here?
They should be there in the next hour.