Good afternoon, what can I do for you today?
I'd like to get some details about a Personal Housing Loan, please.
That's no problem. We have many different ways to go about getting a mortgage and all with terms to suit you.
You see, I've just got married and we are looking at getting on the property ladder with our first home.
Well, congratulations! It's lovely being a newly wed, but also so much pressure. Could you tell me what kind of property you are looking for?
Yes, just a simple apartment, nothing too big.
Yes, I see. There are just the two of you at the moment. Please take a look through this brochure ; it's especially for first-time-buyers. I think it'll be very helpful.
That's great, exactly what I need to know. Thanks.