Hello this is American Amazon.
Hi there, I ordered some products from your website a week ago, but they haven't arrived yet although you had told me that you would ship them in one or two days after I placed my order.
I'm sorry sir, could you please give me a second sir, to track down your order. Yes, here it is. The products were shipped on September nineteenth. That's a day after you place your order. The shipping number is 3356 and the delivery company is BLC.
OK, I'll try contacting them to find out what's taking them so long to deliver the package. Thanks a lot.