Can I help you, Madam?
Yeah, I am returning this chicken. This is the oldest, toughest bird I've ever seen, and on top of that, it's spoiled.
Well. I'm sorry this has happened. I'll give you a new one. Do you have your receipt?
My receipt? No, I don't have my receipt. I threw it out already.
Look, Madam, I'm sorry, but no receipt, no refund. That's the company policy.
You'd better give my money back right now, or else, you are going to be in hot water.
Look, I'm sorry, but the policy is 'No receipt, no refund'. That's just the way it is.
What? This is ridiculous. Look, you don't seem to understand. My friend had recommended Brown's. So I came to this store and I bought this chicken.
Well, you see. That's the problem. This isn't Brown's supermarket.
This isn't Brown's?
No, Brown's is across the street.
Oh, I am so sorry. I am so embarrassed that I could die.
Well.
Please forgive me.