I'd like to speak to Mister Johnson, please.
Speaking.
Oh hello. This is Erica Stone. My living room window was broken this afternoon. Can you repair it?
Sure, I can come over tomorrow afternoon. Is that OK?
Could you come over now?
OK. I'll come over and take a look in a little while.
You charge about $100, don't you?
Usually if it's a small window. See, didn't I repair a window for you a few weeks ago?
Yes, you did.
Oh, and your little ones have broken the window again. Were they playing ball in the house?
Well, no. I told them not to do that anymore. This time I broke it. I was practicing volleyball.
Oh, you did, did you?