I have a problem with my credit card.
What's wrong with it?
There is a charge on my card that I didn't make.
Can you tell me what the charge was?
It's for a purse that cost $ 350.
Are you positive that you didn't buy the purse?
I can't even afford a purse that expensive.
I'm very sorry. When was this purchase made?
I was at work, but the purchase was made at 3
We're going to investigate this claim.
OK. Do I have to pay for this charge?
You won't have to pay for anything.