Room Reservations. May I help you?
I'd like to cancel a reservation.
In whose name was the reservation made?
Jim White.
What was the date of the reservation?
From November 21st for 4 nights.
Excuse me, but is the reservation for yourself or for another party?
It's for myself.
May I have your name and phone number, please?
Yes, it's Zheg In and my number is 3811658.