Hello. Is that doctor Brown's office, please?
Yes, but doctor Brown is busy now. Is there anything I can do for you?
Yes, my name is Jim Anderson and I'm hoping I can come this afternoon to see the doctor.
So what seems to be the problem?
Well, I've got a pain in my left eye and I don't know the cause of it.
Is it serious?
It's not that serious, but I'm worried. So can I come this afternoon?
I'm sorry, but doctor Brown will be busy the whole afternoon. What about tomorrow morning?
Does doctor Brown work in the evening? I'm really worried, you know.
sorry, but tomorrow morning at 10:00 is OK for you to come.