May I help you?
Yes, I would like to return these slacks.
Alright. Do you have your receipt?
Yes. Here it is. I bought them last week.
And why are you returning them?
I bought them to go with a blouse of mine. But they don't really match.
I see. Oh, wait. Ma'am, I'm sorry. These slacks were on sale.
Yes, they were thirty percent off.
I'm sorry, but we don't allow returns on sale items.
I know many stores have that policy. But I have returned sale items here before.
I'm sorry, but we usually don't do it. It is our policy.
I just bought these slacks a week ago. And I am a regular customer here. Can you make an exception this time?
Well. Let me talk to the manager for a moment. Madam, the manager says can do it this time.
Good. I'm a regular customer here. I am glad you can make an exception for me.
Please show me your receipt again.
Here it is.
I will have to give you store credit, Madam. If you can find something else you like in the store, you can use the credit.
Store credit is okay with me. I'm sure I will find something I like. I shop here a lot.