Hello, Miss Wu, This is Dan Robson calling from OTC limited. I'd like to check my last order. When exactly was it sent out?
I can check that for you right now. Would you mind holding?
Sure. No problem.
Mr. Robson, I'm sorry. Our computer system is down. Could I call you back later?
Sure. Do you have my number?
Yes, I have it right here. I'm so sorry about this.