Hello.
Be with you in just a moment, Madam... Yes, now may I help?
Yes, erm, I'd like to book a holiday somewhere in Britain.
Yes, of course. Were you thinking of any special place in particular?
Well, I don't know really. Can you recommend anywhere?
Well, there's London, of course.
Well, no, no. I've been to London already. I think I'm looking for theatres and, erm, some of your pubs.
Let me think now. There's Salisbury, there's Chichester. Chichester's got a very famous theatre. And of course York, very famous for its York Minster the Cathedral. Yeh, Edinburgh, Edinburgh in Scotland.
Oh, I've not been to Scotland before. So, I mean, what have you got for Edinburgh?
Well, let me look that up ... here we are. Exeter, Edinburgh. Now we've got a three-day inclusive trip erm.., that's by coach and that would cost you $ 92.50, about $150. Alternatively, now just a moment. There's another three-day trip going by train, that's a tiny bit more expensive... also what we call inclusive.
Yeh ... erm, how much is that one?
That's $ 100, about $160.
What about the accommodation that goes with that trip?
Well, that is inclusive. It means... It's a three-star hotel, which is pretty good quality, right in the center of town. We've had a lot of customers who've stayed there and they have been perfectly happy. Er, it is what we call bed and breakfast though. Would that be all right?
Oh, that would suit me fine, because I'd like to try some of that Scottish food, that haggis, whatever it is... so... so... that...
Of course, so when would you like to go? This 3-day trip by train is only available in mid-week. That would be Tuesday, Wednesday, and Thursday. Would that suit you?
Wonderful.
All right.