Good morning, welcome to Bank of the USA. How may I help you today?
Hi, I need to transfer some money to another account. It's urgent.
Okay, have you made a wire transfer at our bank before?
No. I'Ve never made a transfer before.
It's alright, I will take you through the procedure. Are you transferring funds to a company or an individual account?
A company account. I need to pay a bill.
Okay, I'll need the name of the company and their bank routing number as well as their bank's address and phone number.
I have all the information in this folder.
Well. You'Ve come prepared. You have all the necessary materials so we can go ahead and make the transfer right now. It's a simple transaction, and we can process it today.
Oh, that's such a relief. I didn't want the payment to be overdue. Thank you so much.