Good afternoon. This is Michelle Li speaking, calling on behalf of IBA. Is Mr. Meng available at all?
This is Mr. Meng speaking, Michelle.
Oh, hello! Sorry about that. I'm just calling to say that we've received your new Corporate Credit Card from HQ.
That was quick! I wasn't expecting it until later this week.
Yes, our application procedures have speeded up since we started using the new fast-track system.
Shall I come in and collect it?
Or we can send it to you. But if you would like to use it at the ATM, you'll need to wait for your PIN number.
Mmmm... if I come in and collect it this afternoon, is there any way I could use it today? Petty cash is getting low, so I need to draw some money.
As long as you bring your ID, etc, we can serve you over the counter. But you won't be able to use the ATM until your new PIN number arrives.
I see. Yes, that's fine. I'll be there at around 2:30 pm. See you later, and thanks.