Hello, Mr. Trent. What can I do for you this afternoon?
Actually, Miao Ping, I'm here to close my account with you. I'm going home, the company is transferring me back to London.
Oh, I see. When are you leaving?
Next week, so I thought it was better to get this all sorted out as soon as possible.
Yes, of course. Well, let's get started. Would you show me your passport, please?
Here you are, Miao Ping. Don't laugh at the horrible photo today, OK?