William told you that his grandmother is sick, huh? What exactly did he say?
He said his grandmother got cancer and has only a few weeks to live. It's really so sad! But when I talked to him on the phone, it sounded like he was holding up really well.
It didn't sound like he was too upset, huh? What did you tell him?
I asked if there was anything I could do to help his family, and I told him that I could be a shoulder for him to cry on.