Hello, Madam. Are you alright?
I'm here to pay my telephone bill. I usually go to the post office, but I was told that I could take care of it here. Is that right?
Yes, that's correct, Madam. You don't need to go to a counter at all, you can use one of our ATM machines. I'll be more than happy to help you.
I don't usually like to use Atms, I like dealing with a real person, you see.