Hello, this is Canon Camera Company in Beijing. Good morning. What can I do for you?
Well, I am making this phone call to complain about a digital camera made by your company.
What is the problem with it?
The screen always goes black.
Could you tell me how long this has been happening?
It started a week ago.
Then is it still under guarantee?
Yes, I bought it only a month ago.
OK. Can you tell me where you bought it and the type of camera?
I bought it in Xidan Shopping Market. Its model number is IXUS210.
OK. You can bring it to our repair center to let the staff look at it first. If there is a problem with the camera, you can have it replaced or get a refund.
Where is your repair center?