Mrs. Spencer, what time is Mr. Black's flight due to arrive at Boston Airport?
Around 2:00 p.m., sir. Will you go with the company car to meet him?
Yes. So I'd better leave here to no later than now. How about the hotel for Mr. Black and his party?
I made the reservations for them last week and checked again yesterday to be sure everything is ready.
Including the welcome room for tonight's reception?
That's right. The manager promised me that everything would be exactly as we have requested.
Excellent. I want everything to be the very best.
I'm sure it will be. That manager has never let us down yet.