What can I do for you? We have many new introduced choose to choose from.
Sorry I bought a pair of shoes with the size of 42 for my husband, but it's a little tight for him.
OK. Show me your receipt and you can change a larger size.
I have to change one pair with the size of 43?
Here you are. Is this perfect for him?
Yes, and he would like brown rather than black to match his suit.
I see. Here are the brown shoes with the right size.
Thanks! Need I pay for extra money for the larger shoes?