Good afternoon. What can I help you with today?
I have a Time Deposit here and I'd like to get the money now.
The maturity date isn't for another 10 weeks. Are you aware of that?
Yes, I know, but I need the money urgently for a family emergency, you see. I know I should apply in writing if I wish to withdraw, but I'm afraid there just isn't time.
The regulations state that the interest is paid at the rate of a Current Deposit, so unfortunately you will lose some interest.
Well, it can't be helped. I really must have that money. Thank you.