Hello, welcome to prise star hotel. How may I do for you?
Hi, yes, I have a reservation. My secretary called and booked a room a couple of weeks ago, the reservation should be for a double bed, none smoking room.
And what name of reservation made under?
It should be under Steve Johnson.
Mmm, let me see, it seems there is no Johnson listed for a room for tonight, is there any other name that you reservation list under?
No, here is the confirmation number, would that help? It is 898007, I had the room booked with a visa cord card.