Is there any way we could get a better warranty on this product?
Well, I can't give you a better warranty, if you would be willing to agree to an annual contract.
That might not be ideal because there would be some drawbacks to an annual contract situation that might make it difficult to sell to our buyers. What about free delivery? If we make a large enough order, could you waive the deliver fee?
Yes, our delivery fee could be waived, if you make an order of 50 units or more. We would have to insist on the annual contract, however. I understand it's not the most convenient for you. Perhaps we could shorten it to a sixth month contract if you are willing to take a lower rebate.