Hello, and welcome to IBA. Which service do you require?
Hello, Shelly, is it? I'm here on behalf of my company, so I'll need the Corporate Banking Services.
That's no problem ; I can take care of that for you.
I need to have a credit check done for my company.
If it's this kind of consultancy service, I'll have to direct you to another department, I'm afraid.
That's no problem. Do you offer any other consulting services?
There are many services you can choose from. Why don't you take a look at this leaflet while I find someone who can help you?
Great. I'll wait right here, thanks.