Good morning, sir. May I help you?
Good morning, I have an appointment with Mr. Johnson at 10:00
Excuse me, sir, but are you Mr. Richard of World Trading Company?
Yes. That ' s right.
I ' m sorry, Mr. Richard. Mr. Johnson is on his way to the office. He had just called and asked you to wait a minute.
Well, I ' ll wait.
Would you like something to drink, sir? Do you prefer coffee or tea?
Thank you. Coffee, please.
Here you are, Mr. Richard. This is the cream and this is the sugar. If there ' s anything else you ' d like, please don ' t hesitate to tell me.
Thank you very much.