Good morning.
Good morning. I was wondering if you can help me. I received this notice yesterday afternoon.
Let me see. It's $ 10 for a lost book.
But I'm sure I returned it.
Our records show that you checked it out on September 17 and we have no record of its return.
I remember it was a rainy day and I had to carry it in a plastic bag.
Well, our policy is that, when a book is lost, whoever lost it must pay for it.
I understand. Can we check if the book is here, just in case someone missed it?
Well, I doubt we would make a mistake about this. But you can look on the shelf.
(Pause for two seconds) Aha! Here it is!
Let me see if it is the same copy you borrowed. I'll cheek the number with our records... Well, it is the same copy. We could have missed something. I am awfully sorry.
Don't worry about that.