Good day, what can I do for you?
Could you fill me in on the details for buying foreign currency?
Of course. Where are you planning to travel to?
Kula Lumpur, in Malaysia.
That's fine. If you are travelling outside of Mainland China, Hong Kong and Macao we need to follow the SAFE rules. This means that you can exchange 2, 000 USD or equivalent.
That sounds fine. I'll bring in my passport and everything tomorrow. Thanks.