What can I help you with today?
My washing machine isn't working.
What's the problem?
The water will not drain.
Is there anything else wrong with it?
No, that's it.
I can come down and fix that for you if you'd like.
When will you be able to fix it?
How does this afternoon at 2:30 sound to you?
That would be perfect.
Alright, so I'll see you then?
See you then.