Hello, is this the Reception Desk?
Yes, may I help you?
This is Henry Jones in Room 742. I checked in about ten minutes ago. And there is a problem.
Ah, yes, Mr. Jones. How can I help you?
The bathroom is in an absolutely terrible condition. When I tried the shower, no water came out at all.
Oh, dear, I'm sorry to hear that. I'll have it fixed immediately.
And that is not all. There is no soap, towel or toilet paper.
I apologize for this, Mr. Jones. We're rather short staffed at present. The housekeeper should have checked your room. We'll attend to it as soon as possible. There's been a misunderstanding.