Hello!
Hello, is Doris available?
This is Doris. Who's calling please?
Hi, Doris, this is Mike calling from Parker's Dentistry. I'm calling to confirm your appointment for tomorrow morning at 9 am with Dr. Parker.
Oh, I almost forgot. Thank you for calling to remind me. Actually. I do need to change the time of my appointment. I have a scheduling conflict. And I can't make it that early.
If I put you in at a later spot, would that work out?
It would have to be after lunch. Do you have anything available about 2 o'clock?
Sorry ma'm, the only opening we have after lunch is one fifteen, but I might be able to work you in after 4. would that be a better time?
That's alright, . I think I should be able to make it at one fifteen. Can you put me down for that time slot?
No problem. I have you appointment changed from tomorrow morning to tomorrow afternoon at one fifteen.