Hi, can I assist you in any way?
Oh, thank you. Yes, please. What I need is to handle some domestic affairs.
Oh, I see. In what area?
Well, I need a Deposit Certification to handle this.
Yes, we have this service. Have you got a deposit certificate and your passport? I'm sorry to ask you, but your passport is very important.
Yes, yes. Here it is. By the way, is there a handling fee?