Good morning, Powernet Software. Can I help you?
Hi, I've been trying to order some of your software from the website, but there seems to be a problem, because my order didn't go through.
Oh. I'm sorry about that, Sir. There was a problem with the site this morning. That's probably why you had some difficulty.
Would it be possible for me to place my order through you now? I don't want to wait until tomorrow as I'll be out seeing customers.
OK, now then. What would you like to order from us?
Your site had a great sale on something called Viva Voce. The price was $180.25 percent off the normal price.
Well, I'm afraid that price is only available for those of our customers who order through our site, you'd pay $240.
I just tried to order through your site, and as I told you, the sale wouldn't go through. Can't you give me that discount anyway?
Yeah, I think that would be alright.
I have ordered through you before, and my customer number is 794791. You should have my information and credit card number on file.
Let's see. Oh, yes.
How long will the delivery take?
You should have this by Wednesday, that is the day after tomorrow.
Great.