How can I help you, Ma'am?
I was hoping you could look at my car today. For the past few weeks, it has been making very strange noises.
What kinds of noises?
It sounds as if something is being damaged in the wheels. It only happens when I'm slowing down.
Whoa. It sounds like you need new brakes. You'll have to leave the car with us until tomorrow.
Gosh, I was thinking you'd be able to get it back to me this afternoon.
Unfortunately, we need to order the parts and we can't get started until they arrive. If I order them now, they'll be here this afternoon or tomorrow morning at the latest.
I see. Well, why don't I just bring my car back in the morning? There is a show I really want to see downtown tonight.