Good morning. Ru Via Hotel, Room Reservation. Can I help you?
Yes. This is Peter calling from New York, I have to change the date of reservation.
How and in whose name has the reservation been made?
By telephone and in my name.
Please wait a moment. I'll check it in the computer. Thanks for your waiting. You've booked 10 standard rooms for trade negotiation for March 5th, 6th and 7th, is it correct?
Right, but the negotiation has been postponed until 5th to 7th of April. Do you think it's possible for us to change the reservation?