Hi, I'm checking in. The last name is Rama.
Yes, here is your reservation. You have a standard room reserved for two nights. Is that right?
Actually, no. It should be a suite. I had booked a non-smoking king.
Oh, my mistake. The reservation is for a suite and it is a non-smoking room with a king bed. I'm sorry for the error.
That's okay. I'm here a little early. Is it possible to check in right now?
Sure, that's no problem. May I have your credit card? We need a credit card on file for your room charges and incidentals.
Here it is.
Okay, now if you could please verify the room rate here, initial next to the X, and sign right here. How many keys will you need?
Oh, just one.
Okay, you're all set. You're in room 1201. Take the elevators to the 12th floor and it will be on your left. Do you need any help with your bags?
No, I'm fine. Thanks.
Enjoy your stay.