Good morning, Star Airline. What can I do for you?
I'd like to confirm a reservation, please. My name is Wang Lin. My flight is KF98.
I see. You are leaving for Berlin on July 23rd with Mr. Smith, right?
What? I am afraid you have made a mistake, I am leaving on July 21st alone.
Isn't your family name Lin?
No. It is Wang.
I am sonry. So you are loaving on Duty 21st and your seat is in the business section.
That's right. Thank you.