Good morning, ma'am. Are you being helped?
No, I'm not. I'm here to look for a winter coat.
I can certainly help you with that. How about this one? It's made of very high quality wool.
It's nice, but I actually need something warmer. This would work if I were staying here in Los Angeles, but it's too light for a Chicago winter.
Ah, you need a very heavy coat then. Please follow me. look at this one. It is our warmest coat and it is also fashionable and very comfortable.
Would it be possible to get a discount on it?
Maybe we can give you a 5% discount.
OK. I'll take it.
Can I interest you in some gloves? There are 10% off now.
No, thanks. I used to live in Connecticut, so I already have some.