Hi, there's a problem with this stereo. I'd like to return it, please.
What's the problem?
The tape player doesn't work.
O. K. Do you have your receipt?
Yes, here you are.
Thank you. Do you want your money back, or would you like to exchange it?
I think I'd like to just get another stereo, please.
O. K. Here's a receipt for store credit. Just take it back to the stereo section and one of our salesmen will help you.
Thanks a lot.
No problem. Thank you.