What can I do for you?
I am trying to find this book.
What's the problem?
It doesn't seem like this library has it.
Have you checked the computer?
I have already.
What did it say?
It says the book is on the shelf, but I didn't find it there.
I can always borrow the book from another library.
You can do that?
I'll make the call and contact you when it gets in.
That's fantastic. Thank you.