I'd like to speak to Mr. Johnson, please.
This is Mr. Johnson.
Oh, hello. This is Erica Stone. My living room window was broken this afternoon. Can you repair it?
Sure. I can come over tomorrow afternoon. Is that OK?
Could you come over now?
OK, I'll come over and take a look in a little while.
You charge about $100, don't you?
Usually, if it's a small window. Didn't I repair a window for you a few weeks ago? Oh, and your children have broken the window again? Were they playing ball in the house?
Well, I told them not to do that any more. This time I broke it. I was practicing my volleyball.
Oh, you did, did you?