Personal Finance Department, Lucie speaking, how may I help?
Hello there. I need some advice about personal finance. Could you help me please?
That's no problem. What exactly would you like to know?
Well, I've been very busy recently and I'm having trouble keeping up to date with everything, so I just wondered what exact service you offer.
We have a wonderful new service which provides a wide range of banking services, 24/7, wherever you are.
That sounds perfect and just what I'm looking for.