Excuse me, I'm doing research on bus service, but I get you to answer a few questions. It won't take long.
OK. I'd like to help.
Thanks. How often do you take a bus, every day, less than once a week or somewhere in between?
I go to school by bus so it's usually twice daily, line 4.
I see. Could you rate it service if 1 is poor, 2 is fair and 3 is good? Which number would you choose?
I would say 2. The drivers are nice, the buses are clean and the seats are comfortable. But it's sometimes unreliable. There should be a bus every 10 minutes, but yesterday morning, I waited almost 20 minutes before the bus came and was almost late for school.
Oh, that's too bad. Do you have some suggestions for the bus company?
Try to have the buses arrive on time of course, and um, there can be a map on the bus. You know, some passengers cannot use the guidebook very well.
Thank you very much for your help.
You're welcome.