IBA, how can I help?
Ah, yes, hello. I'm calling to get some info about your PIN services. You see, my friend also has an account with you and also enjoys shopping on the Internet. She recommended I sign up for this service too.
That was a wise decision, if I may say so. Our Personal Internet Banking Service offers online shopping transactions, payment of household bills online, account management. . .
I will probably just use it for online shopping. At the moment, I have to meet the seller in person and pay cash, if it's a local seller.