Hi. This is the Customer Service. How can I help you?
Hi. I bought one of your vacuums from spend-wart. It's broken now.
Is it under warranty?
I think so. I bought it four months ago.
Yes, it is still covered by our warranty. Tell me the mode number of your vacuum, please.
Okay. The model number is 6594 - c.
What's your address, your name and your phone number?
906 Ottawa street. My name is David Yang. My phone number is 713-786-0234.
Okay. There are two Customer Service Offices in your area. The nearest one is Chadwick and Hacks Appliances.
Could you tell me where the office is located?
Sure. 878 Fennel South.
Oh, I know that place. It's only two minutes drive.
You have to call the office first.
All right. Thank you very much for your help.