Northward Airways, good morning. May I help you?
Yes, do you have any flights to Sydney next Tuesday afternoon?
One moment, please. . . Yes. There's a flight at 16:45 and one at 18:00.
That's fine. Could you tell me how much a return flight costs? I'll be staying three weeks.
Economy, business class or first class ticket?
Economy, please.
That would be 346 Euro.
OK. Could I make a reservation?
Certainly. Which flight would you like?
The 16:45, please.
Could I have your name, please?
My name is Mary Jones, that's M-A-R-Y J-O-N-E-S.
How would you like to pay, Ms. Jones?
Can I pay at the check-in desk when I pick up my ticket?
Yes, but you will have to confirm this reservation at least two hours before departure time.
I see.
Now you have been booked, Ms. Jones. The flight leaves at 16:45, and your arrival in Sydney will be at 9:00 a. m. , local time. The flight number is NWA 476.
Thank you.