Excuse me. Could you help me? I'd like to exchange this sweater.
What's the problem with it?
It was a birthday gift, but I don't really like it. I think I want something plainer.
I see . . . Well, why don't you look around?
I like these two, Allen. Try them on.
OK. So, which one do you like?
I like the red one much better than the black one.
Really? How come? I kind of like the black one.
The red one is longer and a little looser so it will be more comfortable.
True . . . and it feels softer.
And that color looks better on you. Actually, it's a better quality and it's the same price as the sweater you're exchanging.
You've talked me into it! I'll take this one instead.