Janice, do you still remember how our filing system works?
Yes, I have read the Filling Instruction carefully, since you showed me it last week.
Very good. What is the essence of filing, do you know?
The essence of filing I remember is to bring together in a single folder or file all papers relating to a particular subject. And outgoing and incoming letters are kept in this file cabinet.
Yes, 'One customer--one file'is essential. And remember to update them timely.
And each file should be named clearly, either in block capitals or in jet black typed capitals.
Correct.
A card index is very important in the filing system. It is a most helpful friend to a secretary, so it must be kept handy and up to date.