Hello, Madam. What can I do for you today?
Hello. Yes, I'm here to redeem a Treasury Note. It's not at the maturity date yet, but it is an emergency.
OK, can I see the note and some ID, please?
There you are. As you can see, the maturity isn't up yet.
You do realise that you must pay a 0. 2 % charge for premature cancellation, right?
Oh, really? No, I wasn't aware of that.