I would like to place an order.
Alright, Ma'am. What items would you like to order today?
I have your catalog here. Do you want me to tell you the item numbers, or the names?
You may tell me both, Ma'am.
Alright. I want to order the satin sheets on page 28.
The Merriman satin sheets?
Yes, that's right.
And what size would you like?
I need one full set of sheets in King-size.
Alright, Ma'am. And what color did you want?
Ivory, please
So that is product number MS2119, Size
Yes, I think so. Can I ask you something?
Certainly.
I'm a foreigner here. My English isn't perfect. Can you tell me what satin is?
Satin is like silk, Ma'am. It feels like silk. But it's a different material.
I see. That's what I thought.
Anything else today?
No, I just need the sheets.
Alright. With shipping charges, your total will be 68 dollars. Will you be paying with credit?
Yes.
Visa, Master Card, or American Express?
Visa.
Card number?
8825 1127 4235 9869.
Expiration date?
July, 2006.
All right, Ma'am. I will run that charge for you. And then I will get your address in a moment