Good morning. This is Monterey Bay Inn. Can I help you?
Good morning. I'm calling to cancel my reservation.
OK. Can you tell me the dates for it?
They are... January 29th through February 1st.
Got it. Er...Would you like to book a room for another day? We have a special deal in March. If you book a room for two days, you can get the third day for free.
I see. I'll consider it later.
Well, there will be two hundred and eighty dollars returned to you. Would you like me to put it back on your Visa?
Yes. Thanks a lot.