Are the people in the store buying our products?
Well, we have good products. Customers think that the products are excellent.
But you don't order the products on time.
The problem isn't there. It's the central computer in New York.
We must improve this system.
OK. Another problem is the salespeople. Customers aren't happy with the service.
But it's difficult to find staff who know about sporting goods, we must increase pay and find better people.
I don't agree. I think we must train the staff that we have.