Welcome to IBA. What can we assist you with today?
Hello. Yes, I've just read your leaflet about the new MoneyLink Card. I was wondering how I go about applying for one.
This scheme has just started and you will be one of our first 100 customers, so if your application is accepted, you will receive some rather nice perks.
That does sound good. I'm already an account holder, have been for many years. And I already have your existing card.
That should make things perfectly simple, then. Actually, if you had waited a little while longer, we would have notified you by post.
Perhaps your letter is already in the mail! So, I can just upgrade automatically?
May I have your details, and I'll check for you.
Certainly. . .
OK, so you are already a gold card holder, with a sound credit history. That means we can automatically upgrade you to our new platinum card.
Wonderful! And, you mentioned'perks'? I do hope I'll be getting some of those.