Hello, Benson Software, you're through to customer service.
Hello, this is Mike Williams from Smiths retailers. I'm phoning about the CD players you sent last week. Emm, I'm afraid you don't seem to have sent us enough.
Oh, dear, I'm sorry about that. How many did you receive?
Well, we received 50, but I'm pretty sure we ordered 150.
Just a moment, I'll check your order. Well, according to our records, you seem to have ordered 50.
Really? Oh, perhaps there's been a mistake. I feel certain we have ordered 150.