I have a question about my cable.
What do you need?
I haven't been able to watch my cable for the past week.
Right now the cable isn't working.
Could you tell me when it will be back on?
The cable should be running again in a couple of days.
In the meantime, do I still have to pay for the cable?
We'll just give you a credit for the inconvenience.
Does that mean I won't have to pay for it?
It'll be free until it comes back on.
Thanks, I appreciate your help.
Thank you for all your patience.