Could you please help me to check out the book?
Sure, what's the author's name, please.
I can't remember that clearly. It probably be Charles...
Charles Dickens?
No, no, no. I'm not interested in literature.
OK, do you know the title of the book?
Oh, sorry. I'm always absent-minded. I remember that I've put a note in my pocket.
So, show me the note please.
I can't find it now.
Oh, such bad luck, sir. Can you please name the category of the book?
Let me see. It's not fiction. It's biography.
OK, I'll search it for you. A moment, please.