problem solved : Cypress startup issue with exit code 3221225785

[imene-yahiaoui]

Hello,

I'm encountering an issue when trying to start Cypress with the following error message:

I'm working on Windows, and my Node version is v20.10.0. I also noticed a similar issue referenced in #2657, but I don't understand how the user resolved the problem,
where the user mentioned setting NODE_OPTIONS=. Could you provide additional details on where exactly this should be set in the environment? I don't clearly understand how to resolve this issue.
Thank you very much for your assistance!

Debug logs

Cypress failed to start.

This may be due to a missing library or dependency. https://on.cypress.io/required-dependencies

Please refer to the error below for more details.

----------

Command failed with exit code 3221225785: C:\Users\sadek\AppData\Local\Cypress\Cache\13.6.2\Cypress\Cypress.exe --smoke-test --ping=782

----------

Platform: win32-x64 (6.3.9600)
Cypress Version: 13.6.2

Cypress Version

13.6.2

Node version

v20.10.0

Package Manager

npm 9.2.0

Operating system

Windows

I resolved the issue on my end by changing the Cypress version: npm install --save-dev cypress@10.8.0, and then launching it with the command npx cypress open. But I can't yet use the latest version of Cypress!

[imene-yahiaoui]

update : After multiple searches, I discovered that the issue was with my Windows version (I had version 8). I updated it to version 10, and now Cypress is functioning without errors