Dask is used and developed by individuals at a variety of institutions. It sits within the broader Python numeric ecosystem commonly referred to as PyData or SciPy.
Conversation happens in the following places:
Usage questions are directed to Stack Overflow with the #dask tag. Dask developers monitor this tag and get e-mails whenever a question is asked
Bug reports and feature requests are managed on the GitHub issue tracker
Chat occurs on gitter.im/dask/dask for general conversation and gitter.im/dask/dev for developer conversation. Note that because gitter chat is not searchable by future users we discourage usage questions and bug reports on gitter and instead ask people to use Stack Overflow or GitHub. You can also find the community chatting in https://dask.slack.com/.
Monthly developer meeting happens the first Thursday of the month at 10:00 US Central Time in this video meeting. Meeting notes are available at https://docs.google.com/document/d/1UqNAP87a56ERH_xkQsS5Q_0PKYybd5Lj2WANy_hRzI0/edit
You can subscribe to this calendar to be notified of changes:
Asking for help
We welcome usage questions and bug reports from all users, even those who are new to using the project. There are a few things you can do to improve the likelihood of quickly getting a good answer.
Ask questions in the right place: We strongly prefer the use of Stack Overflow or GitHub issues over Gitter chat. GitHub and Stack Overflow are more easily searchable by future users, and therefore is more efficient for everyone's time. Gitter chat is strictly reserved for developer and community discussion.
If you have a general question about how something should work or want best practices then use Stack Overflow. If you think you have found a bug then use GitHub
Ask only in one place: Please restrict yourself to posting your question in only one place (likely Stack Overflow or GitHub) and don't post in both
Create a minimal example: It is ideal to create minimal, complete, verifiable examples. This significantly reduces the time that answerers spend understanding your situation, resulting in higher quality answers more quickly.
See also this blogpost about crafting minimal bug reports. These have a much higher likelihood of being answered
In addition to the previous options, paid support is available from the following organizations (listed in alphabetical order):