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  • fix initial signup experience w/ 200 return code
  • figure out how to process existing email sent to the customer
  • figure out how to get responses from the customer
  • make conversation storage smarter:

    • topic extraction
    • participant extraction
  • do bot detection - things from bots don't go into conversations they go into notification queues

  • /recent_correspondents


  • remove junk files (bookmarklets, etc.)
  • check that username is available as form being filled in (or at least on submission)
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