diff --git a/docs/users/troubleshooting.md b/docs/users/troubleshooting.md
index 235c976a67f..eea9eb388a9 100644
--- a/docs/users/troubleshooting.md
+++ b/docs/users/troubleshooting.md
@@ -101,13 +101,14 @@ If you get a 404 with "No input file specified" (nginx) or a 403 with "Forbidden
 
 Database snapshot from before v1.3.0 are not compatible with ddev v1.3+ because the mariabackup with MariaDB 10.2 is not compatible with earlier backups. However, if you really need that snapshot and don't have a database dump to run with `ddev import-db`, there's a fairly easy workaround:
 
-1. In .ddev/config.yaml temporarily set `dbimage: drud/ddev-webserver:v1.2.0`.
-2. `ddev start` to start with the new version
-3. Use `ddev restore-snapshot` to restore the snapshot by name.
-4. `ddev rm`
-5. Remove the `dbimage` line from .ddev/config.yaml.
-6. `ddev start`
-7. Make a new snapshot with `ddev snapshot`.
+1. In .ddev/config.yaml temporarily set `dbimage: drud/ddev-webserver:v1.2.0`
+2. `ddev rm --remove-data` to remove an existing MariaDB 10.2 database
+3. `ddev start` to start with the new version
+4. Use `ddev restore-snapshot` to restore the snapshot by name
+5. `ddev rm`
+6. Remove the `dbimage` line from .ddev/config.yaml
+7. `ddev start`
+8. Make a new snapshot with `ddev snapshot`
 
 ## More Support
 
diff --git a/pkg/ddevapp/ddevapp.go b/pkg/ddevapp/ddevapp.go
index 134067401ae..c4207ca1c26 100644
--- a/pkg/ddevapp/ddevapp.go
+++ b/pkg/ddevapp/ddevapp.go
@@ -906,8 +906,12 @@ func (app *DdevApp) RestoreSnapshot(snapshotName string) error {
 	if !fileutil.FileExists(hostSnapshotDir) {
 		return fmt.Errorf("Failed to find a snapshot in %s", hostSnapshotDir)
 	}
+
 	if !fileutil.FileExists(filepath.Join(hostSnapshotDir, "db_mariadb_version.txt")) {
-		return fmt.Errorf("snapshot %s is not compatible with this version of ddev and mariadb. Please use the instructions at %s for a workaround to restore it", snapshotDir, "https://ddev.readthedocs.io/en/latest/users/troubleshooting/#old-snapshot")
+		// This command returning an error indicates grep has failed to find the value
+		if _, _, err := app.Exec("db", "sh", "-c", "mariabackup --version 2>&1 | grep '10\\.1'"); err != nil {
+			return fmt.Errorf("snapshot %s is not compatible with this version of ddev and mariadb. Please use the instructions at %s for a workaround to restore it", snapshotDir, "https://ddev.readthedocs.io/en/latest/users/troubleshooting/#old-snapshot")
+		}
 	}
 
 	if app.SiteStatus() == SiteRunning || app.SiteStatus() == SiteStopped {