With no explanation, chose the best option from "A" or "B". Harry is waiting in the breakroom at work when his coworker Janice comes in and sits at a table far away sobbing. Harry wants to converse with Janice to make his break more enjoyable.

A: Harry walks over to Janice and ask her what is the matter, making sure to listen to her as she vents about what is bothering her.
B: Harry walks over to Janice with and begins to converse with her about his new puppy in a cheery manner.
A.