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Error in trying to make a call with tiwilio #3

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jjbala1983 opened this Issue Apr 27, 2017 · 10 comments

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@jjbala1983
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jjbala1983 commented Apr 27, 2017

Getting following error after trying to make a call

Uncaught Error: Unable to make a call. Contact your admin. throws at components/c/callInitiatedPanel.js:57:37

@moometric

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moometric commented May 12, 2017

Ah, i'm not the only one! Same error.
Everything seems to work fine when testing with the dummy calling, the moment I add the twilio settings, it bombs with this error.

image

@moometric

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moometric commented May 12, 2017

@jjbala1983 - I had the same issue. Just ran a test and noticed that if you try and dial a phone number which has no associated contact, it crashed with this error. But if you click to dial from a contact, it appears to work. Not sure if you can replicate the same on your side?

@jjbala1983

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jjbala1983 commented May 12, 2017

@dlouvton

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dlouvton commented May 12, 2017

Thanks for the clarification. I'll take a look.

@pnet0

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pnet0 commented Oct 23, 2017

Uncaught Error: Unable to make a call. Contact your admin. throws at /components/c/callInitiatedPanel.js:56:37. I have the same error, some help?

@manzanofab

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manzanofab commented Aug 30, 2018

Did anyone find a solution for this? getting same error, from either a contact or direct number

@avnishyadav25

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avnishyadav25 commented Sep 17, 2018

Did anyone find the solution available? please share with us.

@Maxxpower

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Maxxpower commented Oct 23, 2018

Same error: Uncaught Error: Unable to make a call. Contact your admin. visualforce.com/components/c/callInitiatedPanel.js:57:43 it seems that from a brief code review the component recordId attribute is always empty. Even if I try to call from a contact.

@codesilo4

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codesilo4 commented Oct 25, 2018

Make sure that the number you are trying to call is a verified number on your Twilio account (in case of trial accounts). https://www.twilio.com/console/phone-numbers/verified
If you try to call an unverified number, you get this same exception message.

@avnishyadav25

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avnishyadav25 commented Nov 5, 2018

I found a solution, hope this will help you-

  1. Re-check your accoundSid and Token
  2. Add the no. to your Twilio account in phone number section and also verified that number.
    Thanks.

@dlouvton dlouvton closed this Nov 28, 2018

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