From e0b8c22e0fa0ecc759058419ebcd630e964790c0 Mon Sep 17 00:00:00 2001 From: Paolo Ragone Date: Sat, 26 Mar 2022 07:55:45 +1300 Subject: [PATCH] Update westrum-cultural-survey.md Fix typo --- _kpis/westrum-cultural-survey.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/_kpis/westrum-cultural-survey.md b/_kpis/westrum-cultural-survey.md index d6a31f8..ab54c07 100644 --- a/_kpis/westrum-cultural-survey.md +++ b/_kpis/westrum-cultural-survey.md @@ -14,7 +14,7 @@ This is a simple survey which can be performed periodically to establish trends 5. On my team, failure caused enquiry. 6. On my team, new ideas are welcomed. -## Forumla +## Formula Scoring this is simply a matter of averaging the values from the responses.