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analyticsconversation.go
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analyticsconversation.go
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package platformclientv2
import (
"time"
"github.com/leekchan/timeutil"
"reflect"
"encoding/json"
"strconv"
"strings"
)
// Analyticsconversation
type Analyticsconversation struct {
// SetFieldNames defines the list of fields to use for controlled JSON serialization
SetFieldNames map[string]bool `json:"-"`
// ConferenceStart - The start time of a conference call. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z
ConferenceStart *time.Time `json:"conferenceStart,omitempty"`
// ConversationEnd - The end time of a conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z
ConversationEnd *time.Time `json:"conversationEnd,omitempty"`
// ConversationId - Unique identifier for the conversation
ConversationId *string `json:"conversationId,omitempty"`
// ConversationInitiator - Indicates the participant purpose of the participant initiating a message conversation
ConversationInitiator *string `json:"conversationInitiator,omitempty"`
// ConversationStart - The start time of a conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z
ConversationStart *time.Time `json:"conversationStart,omitempty"`
// CustomerParticipation - Indicates a messaging conversation in which the customer participated by sending at least one message
CustomerParticipation *bool `json:"customerParticipation,omitempty"`
// DivisionIds - Identifier(s) of division(s) associated with a conversation
DivisionIds *[]string `json:"divisionIds,omitempty"`
// ExternalTag - External tag for the conversation
ExternalTag *string `json:"externalTag,omitempty"`
// KnowledgeBaseIds - The unique identifier(s) of the knowledge base(s) used
KnowledgeBaseIds *[]string `json:"knowledgeBaseIds,omitempty"`
// MediaStatsMinConversationMos - The lowest estimated average MOS among all the audio streams belonging to this conversation
MediaStatsMinConversationMos *float64 `json:"mediaStatsMinConversationMos,omitempty"`
// MediaStatsMinConversationRFactor - The lowest R-factor value among all of the audio streams belonging to this conversation
MediaStatsMinConversationRFactor *float64 `json:"mediaStatsMinConversationRFactor,omitempty"`
// OriginatingDirection - The original direction of the conversation
OriginatingDirection *string `json:"originatingDirection,omitempty"`
// SelfServed - Indicates whether all flow sessions were self serviced
SelfServed *bool `json:"selfServed,omitempty"`
// Evaluations - Evaluations associated with this conversation
Evaluations *[]Analyticsevaluation `json:"evaluations,omitempty"`
// Surveys - Surveys associated with this conversation
Surveys *[]Analyticssurvey `json:"surveys,omitempty"`
// Resolutions - Resolutions associated with this conversation
Resolutions *[]Analyticsresolution `json:"resolutions,omitempty"`
// Participants - Participants in the conversation
Participants *[]Analyticsparticipant `json:"participants,omitempty"`
}
// SetField uses reflection to set a field on the model if the model has a property SetFieldNames, and triggers custom JSON serialization logic to only serialize properties that have been set using this function.
func (o *Analyticsconversation) SetField(field string, fieldValue interface{}) {
// Get Value object for field
target := reflect.ValueOf(o)
targetField := reflect.Indirect(target).FieldByName(field)
// Set value
if fieldValue != nil {
targetField.Set(reflect.ValueOf(fieldValue))
} else {
// Must create a new Value (creates **type) then get its element (*type), which will be nil pointer of the appropriate type
x := reflect.Indirect(reflect.New(targetField.Type()))
targetField.Set(x)
}
// Add field to set field names list
if o.SetFieldNames == nil {
o.SetFieldNames = make(map[string]bool)
}
o.SetFieldNames[field] = true
}
func (o Analyticsconversation) MarshalJSON() ([]byte, error) {
// Special processing to dynamically construct object using only field names that have been set using SetField. This generates payloads suitable for use with PATCH API endpoints.
if len(o.SetFieldNames) > 0 {
// Get reflection Value
val := reflect.ValueOf(o)
// Known field names that require type overrides
dateTimeFields := []string{ "ConferenceStart","ConversationEnd","ConversationStart", }
localDateTimeFields := []string{ }
dateFields := []string{ }
// Construct object
newObj := make(map[string]interface{})
for fieldName := range o.SetFieldNames {
// Get initial field value
fieldValue := val.FieldByName(fieldName).Interface()
// Apply value formatting overrides
if fieldValue == nil || reflect.ValueOf(fieldValue).IsNil() {
// Do nothing. Just catching this case to avoid trying to custom serialize a nil value
} else if contains(dateTimeFields, fieldName) {
fieldValue = timeutil.Strftime(toTime(fieldValue), "%Y-%m-%dT%H:%M:%S.%fZ")
} else if contains(localDateTimeFields, fieldName) {
fieldValue = timeutil.Strftime(toTime(fieldValue), "%Y-%m-%dT%H:%M:%S.%f")
} else if contains(dateFields, fieldName) {
fieldValue = timeutil.Strftime(toTime(fieldValue), "%Y-%m-%d")
}
// Assign value to field using JSON tag name
newObj[getFieldName(reflect.TypeOf(&o), fieldName)] = fieldValue
}
// Marshal and return dynamically constructed interface
return json.Marshal(newObj)
}
// Redundant initialization to avoid unused import errors for models with no Time values
_ = timeutil.Timedelta{}
type Alias Analyticsconversation
ConferenceStart := new(string)
if o.ConferenceStart != nil {
*ConferenceStart = timeutil.Strftime(o.ConferenceStart, "%Y-%m-%dT%H:%M:%S.%fZ")
} else {
ConferenceStart = nil
}
ConversationEnd := new(string)
if o.ConversationEnd != nil {
*ConversationEnd = timeutil.Strftime(o.ConversationEnd, "%Y-%m-%dT%H:%M:%S.%fZ")
} else {
ConversationEnd = nil
}
ConversationStart := new(string)
if o.ConversationStart != nil {
*ConversationStart = timeutil.Strftime(o.ConversationStart, "%Y-%m-%dT%H:%M:%S.%fZ")
} else {
ConversationStart = nil
}
return json.Marshal(&struct {
ConferenceStart *string `json:"conferenceStart,omitempty"`
ConversationEnd *string `json:"conversationEnd,omitempty"`
ConversationId *string `json:"conversationId,omitempty"`
ConversationInitiator *string `json:"conversationInitiator,omitempty"`
ConversationStart *string `json:"conversationStart,omitempty"`
CustomerParticipation *bool `json:"customerParticipation,omitempty"`
DivisionIds *[]string `json:"divisionIds,omitempty"`
ExternalTag *string `json:"externalTag,omitempty"`
KnowledgeBaseIds *[]string `json:"knowledgeBaseIds,omitempty"`
MediaStatsMinConversationMos *float64 `json:"mediaStatsMinConversationMos,omitempty"`
MediaStatsMinConversationRFactor *float64 `json:"mediaStatsMinConversationRFactor,omitempty"`
OriginatingDirection *string `json:"originatingDirection,omitempty"`
SelfServed *bool `json:"selfServed,omitempty"`
Evaluations *[]Analyticsevaluation `json:"evaluations,omitempty"`
Surveys *[]Analyticssurvey `json:"surveys,omitempty"`
Resolutions *[]Analyticsresolution `json:"resolutions,omitempty"`
Participants *[]Analyticsparticipant `json:"participants,omitempty"`
Alias
}{
ConferenceStart: ConferenceStart,
ConversationEnd: ConversationEnd,
ConversationId: o.ConversationId,
ConversationInitiator: o.ConversationInitiator,
ConversationStart: ConversationStart,
CustomerParticipation: o.CustomerParticipation,
DivisionIds: o.DivisionIds,
ExternalTag: o.ExternalTag,
KnowledgeBaseIds: o.KnowledgeBaseIds,
MediaStatsMinConversationMos: o.MediaStatsMinConversationMos,
MediaStatsMinConversationRFactor: o.MediaStatsMinConversationRFactor,
OriginatingDirection: o.OriginatingDirection,
SelfServed: o.SelfServed,
Evaluations: o.Evaluations,
Surveys: o.Surveys,
Resolutions: o.Resolutions,
Participants: o.Participants,
Alias: (Alias)(o),
})
}
func (o *Analyticsconversation) UnmarshalJSON(b []byte) error {
var AnalyticsconversationMap map[string]interface{}
err := json.Unmarshal(b, &AnalyticsconversationMap)
if err != nil {
return err
}
if conferenceStartString, ok := AnalyticsconversationMap["conferenceStart"].(string); ok {
ConferenceStart, _ := time.Parse("2006-01-02T15:04:05.999999Z", conferenceStartString)
o.ConferenceStart = &ConferenceStart
}
if conversationEndString, ok := AnalyticsconversationMap["conversationEnd"].(string); ok {
ConversationEnd, _ := time.Parse("2006-01-02T15:04:05.999999Z", conversationEndString)
o.ConversationEnd = &ConversationEnd
}
if ConversationId, ok := AnalyticsconversationMap["conversationId"].(string); ok {
o.ConversationId = &ConversationId
}
if ConversationInitiator, ok := AnalyticsconversationMap["conversationInitiator"].(string); ok {
o.ConversationInitiator = &ConversationInitiator
}
if conversationStartString, ok := AnalyticsconversationMap["conversationStart"].(string); ok {
ConversationStart, _ := time.Parse("2006-01-02T15:04:05.999999Z", conversationStartString)
o.ConversationStart = &ConversationStart
}
if CustomerParticipation, ok := AnalyticsconversationMap["customerParticipation"].(bool); ok {
o.CustomerParticipation = &CustomerParticipation
}
if DivisionIds, ok := AnalyticsconversationMap["divisionIds"].([]interface{}); ok {
DivisionIdsString, _ := json.Marshal(DivisionIds)
json.Unmarshal(DivisionIdsString, &o.DivisionIds)
}
if ExternalTag, ok := AnalyticsconversationMap["externalTag"].(string); ok {
o.ExternalTag = &ExternalTag
}
if KnowledgeBaseIds, ok := AnalyticsconversationMap["knowledgeBaseIds"].([]interface{}); ok {
KnowledgeBaseIdsString, _ := json.Marshal(KnowledgeBaseIds)
json.Unmarshal(KnowledgeBaseIdsString, &o.KnowledgeBaseIds)
}
if MediaStatsMinConversationMos, ok := AnalyticsconversationMap["mediaStatsMinConversationMos"].(float64); ok {
o.MediaStatsMinConversationMos = &MediaStatsMinConversationMos
}
if MediaStatsMinConversationRFactor, ok := AnalyticsconversationMap["mediaStatsMinConversationRFactor"].(float64); ok {
o.MediaStatsMinConversationRFactor = &MediaStatsMinConversationRFactor
}
if OriginatingDirection, ok := AnalyticsconversationMap["originatingDirection"].(string); ok {
o.OriginatingDirection = &OriginatingDirection
}
if SelfServed, ok := AnalyticsconversationMap["selfServed"].(bool); ok {
o.SelfServed = &SelfServed
}
if Evaluations, ok := AnalyticsconversationMap["evaluations"].([]interface{}); ok {
EvaluationsString, _ := json.Marshal(Evaluations)
json.Unmarshal(EvaluationsString, &o.Evaluations)
}
if Surveys, ok := AnalyticsconversationMap["surveys"].([]interface{}); ok {
SurveysString, _ := json.Marshal(Surveys)
json.Unmarshal(SurveysString, &o.Surveys)
}
if Resolutions, ok := AnalyticsconversationMap["resolutions"].([]interface{}); ok {
ResolutionsString, _ := json.Marshal(Resolutions)
json.Unmarshal(ResolutionsString, &o.Resolutions)
}
if Participants, ok := AnalyticsconversationMap["participants"].([]interface{}); ok {
ParticipantsString, _ := json.Marshal(Participants)
json.Unmarshal(ParticipantsString, &o.Participants)
}
return nil
}
// String returns a JSON representation of the model
func (o *Analyticsconversation) String() string {
j, _ := json.Marshal(o)
str, _ := strconv.Unquote(strings.Replace(strconv.Quote(string(j)), `\\u`, `\u`, -1))
return str
}