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Support

We work hard to ensure that circtools is a powerful tool empowering your research. However, no software is free of bugs and issues, therefore we would love to get feedback from our users.

Report issues

There are different options file an issues with out circRNA related software. Whenever possible please try to provide as much information as possible - this help to quickly assess the problem and fix it. Especially helpful are

  • Software versions used
  • Log files
  • The command line used to call the software
  • Sample data files in order to reproduce the error
  • Temporary files that may contain pointers to fix the issues

Via GitHub

Please use the following GitHub projects to file your issues:

  • circtools: for issues related to circtools itself
  • DCC: for issues related to the circtools detect module / DCC
  • CircTest: for issues related to the circtools circtest module / the CircTest library
  • FUCHS: for issues related to the circtools circtest reconstruct module / FUCHS
  • primex: for issues related to the circtools primex module / the primex library

Via Mail

If you do not have a GitHub account you can also reach use via mail: circtools@dieterichlab.org

Literature