Magento Module to use the service Zopim Chat
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.gitignore add dashboard and account sign up from backend Jan 19, 2014
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Zopim Live Chat - Official Version 2

This OFFICIAL Magento extension displays the Zopim Chat Widget into your shop. Main advantage of this extension is to configure the chat widget in a fast way directly from your Magento installation and customize it per each store and store view.

Please visit Zopim to create an account.


This module allows you to integrate the Zopim Chat service into your Magento installation in a quick way. You can sign in into Zopim from Magento backend, it will enable and automatically configure the basic configuration of your Zopim Widget.

Additionally, you can use the advanced configuration to configure all options available from the Zopim Dashboard but directly from your Magento installation and per store view if needed:

  • Chat Window theme (color, title, size, position)
  • Chat Badge (text, image, color)
  • Chat Bubble (title, color)
  • Concierge (title, byline, avatar picture)
  • Message Style (coming soon)
  • Minimized Chat Button (online and offline messages)


Via Magento Connect

Via modman

  • Install modman
  • Use the command from your Magento installation folder: modman clone

Via Composer

  • Install composer
  • Create a composer.json into your project like the following sample:
    "require": {
    "repositories": [
            "type": "composer",
            "url": ""
        "magento-root-dir": "./"
  • Then from your composer.json folder: php composer.phar install or composer install

Via manually

  • You can copy the files from the folders of this repository to the same folders structure of your installation

Post Installation

If you have an error 404 after install the extension and you get access to the configuration pages, do the followings:

  • Clear your cache, see the menu System > Cache Management
  • Login and logout from your backend to update the access control
  • Or after installation, save again the Administrator Role to get access to the configuration page of this module. Go to your Magento Backend, then Menu System > Permissions > Roles > Administrator and save again this role.
  • Just configure the key of your account by signin into your Zopim account from the Magento menu Zopim Chat > Account Setup to automatically set the basic configuration or go into the configuration System > Configuration > Diglin > Zopim Chat. and fill manually the fields "Email Address" and "Key". If you don't have an account, you can get it one directly from the Magento configuration Zopim Chat page, thanks to the link or directly get one from Zopim Website. If you do manually, you have to find this key. Go into the Zopim Dashboard then click on "Widget" in the sidebar and find the link "Embed Zopim Live Chat Widget. In the area where the html code is generated, you can find after // Copy the text after the question mark '?' to the Magento configuration field for the "Key of your account".

Customized template

If you have a customized template, check that you have getChildHtml('before_body_end') in files /frontend/mypackage/mytemplate/template/page/1column.phtml, 2columns-left.phtml, 2columns-right.phtml, 3columns.phtml and empty.phtml after getChildHtml('footer') Eventually you will need to copy the file app/design/frontend/base/default/layout/chat.xml in your layout template.