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Manual sync and importing comments does not work with custom post types. #56

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SeBsZ opened this Issue Aug 6, 2018 · 8 comments

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@SeBsZ

SeBsZ commented Aug 6, 2018

Manually syncing comments does nothing for me, and nor does clicking "Import Comments". I analyzed the code and to me it seems like this plugin only takes comments associated with the default 'post' post_type that comes with Wordpress.

Our website uses several custom post types, so it would be nice if syncing worked with these post types as well.

Using Disqus plugin 3.0.16

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jaryszek Aug 6, 2018

jaryszek commented Aug 6, 2018

@dmatt dmatt added the bug label Aug 13, 2018

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dmatt Aug 24, 2018

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@SeBsZ @jaryszek we are working on investigating issue. Can you confirm a couple more details?

  1. By custom post types are you referring to https://codex.wordpress.org/Post_Types#Custom_Post_Types ?
  2. How specifically do you formulate your custom post types?
  3. What is the response code you are receiving when your sync fails?

We appreciate any additional information you can send as it will help us in reproducing this issue so we can reliably fix and text. Thank you for your patience and collaboration!

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dmatt commented Aug 24, 2018

@SeBsZ @jaryszek we are working on investigating issue. Can you confirm a couple more details?

  1. By custom post types are you referring to https://codex.wordpress.org/Post_Types#Custom_Post_Types ?
  2. How specifically do you formulate your custom post types?
  3. What is the response code you are receiving when your sync fails?

We appreciate any additional information you can send as it will help us in reproducing this issue so we can reliably fix and text. Thank you for your patience and collaboration!

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jaryszek Aug 25, 2018

jaryszek commented Aug 25, 2018

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gddh Aug 27, 2018

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Hi @jaryszek!

  1. Are you using custom post types?
  2. Does your import comments button work ok?

Thank you!

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gddh commented Aug 27, 2018

Hi @jaryszek!

  1. Are you using custom post types?
  2. Does your import comments button work ok?

Thank you!

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jaryszek Aug 27, 2018

jaryszek commented Aug 27, 2018

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gddh Aug 28, 2018

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@jaryszek Unfortunately we aren't able to view any of the images you are posting. Could you try a different method of posting the images? Also may I know the forum that you are working on so I can access it from the Disqus side? Thank you Luke!

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gddh commented Aug 28, 2018

@jaryszek Unfortunately we aren't able to view any of the images you are posting. Could you try a different method of posting the images? Also may I know the forum that you are working on so I can access it from the Disqus side? Thank you Luke!

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jaryszek Aug 29, 2018

jaryszek commented Aug 29, 2018

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jaryszek Sep 7, 2018

jaryszek commented Sep 7, 2018

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