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Added FAQ question 'I submitted a bug fix in the ticket system severa…

…l weeks ago. Why are you ignoring my patch?'

git-svn-id: http://code.djangoproject.com/svn/django/trunk@3459 bcc190cf-cafb-0310-a4f2-bffc1f526a37
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commit 16bdaa7acb69e3b48cdd483445ab1c884df072ad 1 parent e433e07
Adrian Holovaty adrianholovaty authored
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  1. +18 −0 docs/faq.txt
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@@ -619,3 +619,21 @@ To create a user, you'll have to use the Python API. See `creating users`_ for
full info.
.. _creating users: http://www.djangoproject.com/documentation/authentication/#creating-users
+
+Contributing code
+=================
+
+I submitted a bug fix in the ticket system several weeks ago. Why are you ignoring my patch?
+--------------------------------------------------------------------------------------------
+
+Don't worry: We're not ignoring you!
+
+It's important to understand there is a difference between "a ticket is being
+ignored" and "a ticket has not been attended to yet." Django's ticket system
+contains hundreds of open tickets, of various degrees of impact on end-user
+functionality, and Django's developers have to review and prioritize.
+
+Besides, if your feature request stands no chance of inclusion in Django, we
+won't ignore it -- we'll just close the ticket. So if your ticket is still
+open, it doesn't mean we're ignoring you; it just means we haven't had time to
+look at it yet.
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