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Service Now users want to be able to list the tickets they own so they can find the ticket ID they want to edit/comment/close. A **kwargs method would probably be the most useful. For example:
search(assigned_to='foo@example.com')
The text was updated successfully, but these errors were encountered:
My gut reaction with this is it's slightly outside the scope of ticketutil, which is meant to be a simpler CRUD (create, read, update, delete) utility. This request falls more into the query-area, which is covered by the following: #11. Even within CRUD, there's still work to do across all 5 of the supported ticketutil tools.
That being said, we're always open to contributions, and are willing to help! Feel free to fork the repo or open a PR if you make changes you feel would benefit the main ticketutil repo. We do prefer that if a major change is made in one tool (as in querying), the other tools support it as well, so that there's consistency across all of ticketutil.
Service Now users want to be able to list the tickets they own so they can find the ticket ID they want to edit/comment/close. A
**kwargs
method would probably be the most useful. For example:The text was updated successfully, but these errors were encountered: