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Docker doesn't upgrade #1043
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Other things I've tried. Downloading InstallDocker.msi and repairing it, then running this, removing it then running this. All give the same result. |
I'm having the same issue described here. I've run the script from here: https://success.docker.com/KBase/How_to_completely_remove_Docker Restarted my machine and when going to install again fresh, it is asking me if I want to do an upgrade. Hitting either yes or not results in a canceled installation. |
I was having the same issue described here. However, I did manage to work around the issue by running the legacy MSI installer for the stable channel instead from https://download.docker.com/win/stable/InstallDocker.msi. |
I also have this problem and now msi installer is not working (17.09) |
Same here. The .msi installer ended up uninstalling Docker and then crashed. Running it again brings up the installer dialog box for a split second and the installer quits. Another odd thing is that the .msi installer is just 256 KB in size. Is it a bug from the build system or has Docker shifted to online installers? @gtardif Can you please help? |
This .msi installer has been replaced by another one a couple of versions ago (hence the small .msi you have that should just get you to the new installer). |
Here's what happens when I run the LightweightInstaller executable for The most recent version I have installed is
This is on 10 Pro x64, build no. 15063.608. Let me know if there's anymore details I can provide. I've uploaded diagnostic report |
Having the same issue when upgrading to
Cannot find anything on my HDD or in the Register any workaround or things I missed to fix this.? |
My output is identical to Kauhat's and this is the same behavior as the ordinary upgrade (except you only get to see the installation cancelled window) and not the log output. How do we manually uninstall because even if I use add-remove software, it still passes the "MSI based installation found" check (perhaps the check is in error, or the uninstall is leaving artifacts behind?) If I run the msi uninstaller with msiexec: silently exits PS C:\Users\faye\Downloads> msiexec.exe /x '{C482546D-67BB-41BD-8E28-A71A002BC14 requests permission and uninstalls. |
What is going on here!? I haven't been able to cleanly upgrade Docker on Windows since it first became available. Back in June I was able to manually cleanup some registry keys and it worked, now I get the same results as the folks above. How can something so basic go being broken for so long? Most of 2017.... |
Same issue my side - I am having this issue since July I think. I finally removed all but there are still some entries and infos on the machine so installer knows docker was installed and asking for upgrade - what a mess. I can't work with my customer as they only work on dockers |
@jasonbivins Any updates on this issue? Or a workaround to fix the issue? Thanks |
Hi @Jefiozie |
Hi @jasonbivins Thanks for your reply. What key should I look for the |
Hi @jasonbivins
Just to be sure: Could you provide a explicit link to the legacy .msi installer you are referring? Thanks |
Hi @jasonbivins Missed the key but the comment of @pjmolina helped me. |
I had this issue as well and was able to resolve it thanks to this https://forums.docker.com/t/cannot-uninstall-docker-for-windows/15661/23 wonderful comment! In my case Process Monitor showed the installer reading |
@bbqduc Thanks this resolved the issue for me! |
@bbqduc Thanks - that resolved my problem as well |
@bbqduc Thank you! Your dirty hack works here also! ;-) |
@bbqduc Thanks, solved my problem also, except that after reinstalling Docker, Avast just removed it (IDP.Generic treat), I had to add an exception to Docker to have it working. |
Thi worked also for me. |
As per @bbqduc and wonderful comment here and following steps this issue is solved after failing 100 times
|
Hi @sachin-gupta |
@bbqduc it work for me. thank you!!! |
I have started on a new machine, I had not those keys people are referring to and thus I can't remove them. installer fails. Nothing to remove. |
@sachin-gupta OMG thank you! I have been fighting this for months. Your steps worked perfectly! |
I've also reached this registry key independently and hit this github issue only after googling 9CA3F2E62DBFCA74DB9BD0384695C460 just to be sure.
Hope this may help people with future problems. |
Issues go stale after 90d of inactivity. Prevent issues from auto-closing with an If this issue is safe to close now please do so. Send feedback to Docker Community Slack channels #docker-for-mac or #docker-for-windows. |
thank you so much!!! it works... |
Closed issues are locked after 30 days of inactivity. If you have found a problem that seems similar to this, please open a new issue. Send feedback to Docker Community Slack channels #docker-for-mac or #docker-for-windows. |
Expected behavior
When answering "yes" to the prompt to continue with the install, the install continues
Actual behavior
Installation cancelled is received whether yes or no is clicked.
Information
Docker was installed using the download from the website, which always goes through.
This may be an artifact of having had old versions of docker on here, I've upgraded from before the versioning changed. I suspect that installing a newer version hasn't reset this flag.
I have attempted to uninstall docker from the uninstall settings and that makes no difference - if there is no Docker listed in Apps & Features then it still says Msi based installation found.
By finding and running the installer exe manually from a console:
If you can point me to the logs for the MSI Uninstall or give me info to trigger manually, I'm happy to see what happens. I suspect that I have bad registry data, but it would be good to know how the "Msi based installation" is found
Steps to reproduce the behavior
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