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Demo of a serverless Contact Center
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README.md

Universal Contact Center

Backend / Lambda functions

Backend code for a fully functional, serverless, contact center which can handle phone calls, SMS messages, or e-mails. "Hosted" on AWS Lambda, Managed using Apex. Also requires appropriate API Gateway Configuration

Demoed at SIGNAL 2016. Slides are here

Frontend code lives in its own repository

To deploy code:

  • Install and configure Apex
  • run apex deploy

Integrates with a number of services:

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