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1.6 Issue with PHP 7 #2119

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enkota opened this issue Aug 2, 2017 · 8 comments
Closed

1.6 Issue with PHP 7 #2119

enkota opened this issue Aug 2, 2017 · 8 comments

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@enkota
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@enkota enkota commented Aug 2, 2017

We have updated to 1.6 today on PHP 7.0. When you click on 'Edit with Elementor' it will download the post file instead of execute. Works fine in 1.5.5.

== Server Environment ==
	Operating System: Linux
	Software: Apache
	MySQL version: 5.6.35
	PHP Version: 7.0.21
	PHP Max Input Vars: 1000
	PHP Max Post Size: 12M
	GD Installed: Yes
	Elementor Library: Connected

== WordPress Environment ==
	Version: 4.8
	WP Multisite: No
	Max Upload Size: 12 MB
	Memory limit: 40M
	Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
	Language: en-US
	Timezone: 0
	Debug Mode: Inactive

== User ==
	Role: administrator
	WP Profile lang: en_US
	User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_5) AppleWebKit/603.2.4 (KHTML, like Gecko) Version/10.1.1 Safari/603.2.4

== Active Plugins ==
	Elementor
		Version: 1.6.0
		Author: Elementor.com

	Elementor Pro
		Version: 1.5.8
		Author: Elementor.com

== Debug ==
	Errors: 
		TypeError: undefined is not an object (evaluating 'a.ui.triggerButton.removeClass')
			at /wp-content/plugins/elementor/assets/js/editor.min.js?ver=1.5.5 - 5:11873
			2017-08-02 08:32 +00:00
			x 9 times
@KingYes
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@KingYes KingYes commented Aug 2, 2017

Can you record your screen?

@enkota
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@enkota enkota commented Aug 2, 2017

https://www.youtube.com/watch?v=b_Oa_kXnGH0

It's possible there is a conflict with our server config but all that's changed is the update to Elementor.

Thanks!

@KingYes
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@KingYes KingYes commented Aug 2, 2017

Please send to support@elementor.com your WP Admin + FTP access to see that.

@enkota
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@enkota enkota commented Aug 2, 2017

@KingYes Sure, in contact with our host to see if there is an issue on their end first. Cheers!

@carlchan
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@carlchan carlchan commented Aug 2, 2017

Can confirm, having the same issue here after the update. Doesn't seem to be a PHP7 issue, I swapped my wordpress to php5 temporarily and it still does the same thing.

@enkota
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@enkota enkota commented Aug 2, 2017

@carlchan Interesting, we switched back to PHP5 and it's working on 1.6. Still to hear back from host. Will update once I hear back.

@enkota
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@enkota enkota commented Aug 3, 2017

@KingYes I've sent an email with login details. Let me know if you need anything else. Thanks!

@KingYes
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@KingYes KingYes commented Aug 3, 2017

Thanks @enkota !

@KingYes KingYes closed this Aug 3, 2017
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3 participants