PHP JavaScript HTML CSS Other
Clone or download
odi-um Merge pull request #64 from eltrino/l10n_master
New Crowdin translations
Latest commit 0e981fc Jan 3, 2018
Failed to load latest commit information.
app DIAM-1868 fix portal log in Jun 7, 2017
src/Diamante New translations jsmessages.en.yml (Indonesian) Dec 30, 2017
tests DIAM-1124 create root phpunit.xml.dist in diamantedesk-application to… Sep 16, 2015
web DIAM-1844 Updated installation wizard Apr 20, 2017
.gitignore Initial upgrade to ORO BAP 2.0 Feb 16, 2017
.scrutinizer.yml Added scrutinizer config Oct 8, 2015
.travis.yml Merge branch 'oro-2.0-upgrade' Oct 20, 2017 An file has been added to the DeskBundle Oct 16, 2015
LICENSE Update misc files Mar 27, 2016 Fixed links in Jan 4, 2016
composer.lock Updated to 2.1 Apr 10, 2017
crowdin.yml Update Crowdin configuration file Apr 2, 2017
phpunit.xml.dist DIAM-1186 Added configuration for travis builds Oct 6, 2015

DiamanteDesk Application

DiamanteDesk is a customer service software that is designed to help big and small companies to really listen to their customers and convert their feedback into valuable experience. Our team is ready to go extra mile to improve customer support experience of your service.

Basically, DiamanteDesk is a ticket system with 3 channels enabling communication with help desk team: though email, online portal and via a phone call. Tickets in this tool are sorted into the so-called branches. Creating separate branches enables our Clients to group tickets according to the requests of specific users, locations, issues, etc. This feature helps to quickly find the required ticket and focus on the issues of the highest priorities.


To install DiamanteDesk, follow this link.


It is a comprehensive help desk that is currently can be easily integrated into OroCRM but in a short time will be available for other CRMs. It can be also integrated with various web products designed via Magento, WordPress and PrestaShop.

To learn more about DiamanteDesk and its features, click here.


We appreciate any effort to make DiamanteDesk functionality better; therefore, we welcome all kinds of contributions in the form of bug reporting, patches submitting, feature requests or documentation enhancement. Please refer to the DiamanteDesk guidelines for contributing if you wish to be a part of the project.