ACADEMIC OVERVIEW

• 📑 Automation Surprises.
• 📑 Learning from Automation Surprises and "Going Sour" Accidents.
• 📑 An Empirical Study on Configuration Errors in Commercial and Open Source Systems.
• 📚 Automation and Management.
• 📚 Human Factors and Ergonomics in Automation Design.
• 📑 How Complex Systems Fail.

HUMAN ERROR

• 📑 Human Error: Models and Management. Reason
• 📑 An Empirical Study on Configuration Errors in Commercial and Open Source Systems. Yin, et al.
• 📑 Detecting BGP configuration faults with static analysis. Feamster and Balakirshnan
• 📑 Why do internet services fail, and what can be done about it?. Oppenheimer, et al.
• 📑 Recovery Oriented Computing (ROC): Motivation, Definition, Techniques, and Case Studies. Patterson, et al.

POPULAR READING

• 📚The Glass Cage. Carr
• 📚Our Robots, Ourselves: Robotics and the Myths of Autonomy. Mindell

RESILIENCE

• 📺 How Complex Systems Fail. Richard Cook @ Velocity 2012.
• 📚Resilience Engineering in Practice, Volume 2: Becoming Resilient.. Eds. Nemeth and Hollnagel
• 🕸 Resilience Engineering, Overview. Hollnagel