A live chat support system for support.mozilla.com.
- node.js >= 0.1.99
- dbslayer == beta-12
- npm (node.js package manager) >= 0.1.13
- express (framework) == 0.14.1
Download node.js, compile from source: wget http://nodejs.org/dist/node-v0.1.99.tar.gz tar xzf node-v0.1.99.tar.gz cd node-v0.1.99 ./configure make make install
Install npm, a package manager for node.js (on OS X, its easiest to do using homebrew): brew install npm
Install express, a node.js web framework: npm install email@example.com
Compile daemon.node: cd libs/daemon.node node-waf configure build cp build/default/daemon.node . rm -rf build
Install dbslayer: wget http://code.nytimes.com/downloads/dbslayer-beta-12.tgz tar xzf dbslayer-beta-12.tgz cd dbslayer ./configure make make install
Create a local settings file by copying settings.js to settings.local.js cp settings.js settings.local.js
Create a local dbslayer config file by copying configs/dbslayer.prod.cnf to configs/dbslayer.local.cnf cp configs/dbslayer.prod.cnf configs/dbslayer.local.cnf
Add the permissions to your database mysql -u username -p kitsune < app_perms.sql
Add one of your users to the 'Live Chat Agent' permissions group either through the Django admin panel or SQL
INSERT INTO auth_user_groups (user_id, group_id) VALUES(
(SELECT id FROM
auth_user WHERE username='yourusername' LIMIT 1),
(SELECT id FROM
auth_group WHERE name='Live Chat Agent' LIMIT 1)
https seems to be broken in Node.js when sending "large" files (> 10kb) to clients, if you want SSL,
you will need to proxy it over another server. Included in
configs/ is the file
apache2-inko.conf, which contains
a very basic configuration for proxying through Apache2.
To use this configuration,
Include the conf file in your Apache configuration.
You will need to adjust the
SSLCertificateKeyFile to point toward your SSL key and cert.
Also, if you are not running Inko at
localhost:3000, change the host:port pointers in the
There is a script in the root of this project named
inko that allows you to quickly and easily boot up all server components.
cd into the Inko directory
Then, start up DBSlayer ./inko -x
Finally, start up the Inko server
- If you want to launch the server in development mode then
- If you want to launch the server in production mode then
- Sign into TikiWiki.
- Visit the Django kitsune site (creates the
- Return to the Node.js server.
(The MIT License)
Copyright (c) 2010 Mozilla Foundation
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.