diff --git a/src/modules/common/utils/index.tsx b/src/modules/common/utils/index.tsx
index ff94208d21d..96ed738ba52 100644
--- a/src/modules/common/utils/index.tsx
+++ b/src/modules/common/utils/index.tsx
@@ -230,3 +230,54 @@ export const generateRandomString = (len: number = 10) => {
 
   return randomString;
 };
+
+/**
+ * Send desktop notification
+ */
+export const sendDesktopNotification = (doc: {
+  title: string;
+  content?: string;
+}) => {
+  const notify = () => {
+    // Don't send notification to itself
+    if (!window.document.hidden) {
+      return;
+    }
+
+    const notification = new Notification(doc.title, {
+      body: doc.content,
+      icon: '/favicon.png',
+      dir: 'ltr'
+    });
+
+    // notify by sound
+    const audio = new Audio('/sound/notify.mp3');
+    audio.play();
+
+    notification.onclick = () => {
+      window.focus();
+      notification.close();
+    };
+  };
+
+  // Browser doesn't support Notification api
+  if (!('Notification' in window)) {
+    return;
+  }
+
+  if (Notification.permission === 'granted') {
+    return notify();
+  }
+
+  if (Notification.permission !== 'denied') {
+    Notification.requestPermission(permission => {
+      if (!('permission' in Notification)) {
+        (Notification as any).permission = permission;
+      }
+
+      if (permission === 'granted') {
+        return notify();
+      }
+    });
+  }
+};
diff --git a/src/modules/inbox/constants.ts b/src/modules/inbox/constants.ts
index 611eb9c0585..2cc67fe6402 100644
--- a/src/modules/inbox/constants.ts
+++ b/src/modules/inbox/constants.ts
@@ -4,3 +4,10 @@ export const CONVERSATION_STATUSES = {
   CLOSED: 'closed',
   ALL_LIST: ['new', 'open', 'closed']
 };
+
+export const NOTIFICATION_TYPE = {
+  gmail: 'You have a new email',
+  facebook: 'You have a message from facebook',
+  lead: 'You have got a new lead',
+  messenger: 'You have a new message from messenger'
+};
diff --git a/src/modules/inbox/containers/conversationDetail/WorkArea.tsx b/src/modules/inbox/containers/conversationDetail/WorkArea.tsx
index 1fbf37c689a..8a39f785b74 100644
--- a/src/modules/inbox/containers/conversationDetail/WorkArea.tsx
+++ b/src/modules/inbox/containers/conversationDetail/WorkArea.tsx
@@ -1,11 +1,13 @@
 import { AppConsumer } from 'appContext';
 import gql from 'graphql-tag';
 import DumbWorkArea from 'modules/inbox/components/conversationDetail/workarea/WorkArea';
+import { NOTIFICATION_TYPE } from 'modules/inbox/constants';
 import { mutations, queries, subscriptions } from 'modules/inbox/graphql';
 import React from 'react';
 import { compose, graphql } from 'react-apollo';
+import strip from 'strip';
 import { IUser } from '../../../auth/types';
-import { withProps } from '../../../common/utils';
+import { sendDesktopNotification, withProps } from '../../../common/utils';
 import {
   AddMessageMutationResponse,
   AddMessageMutationVariables,
@@ -73,12 +75,12 @@ class WorkArea extends React.Component<FinalProps, State> {
         variables: { _id: currentId },
         updateQuery: (prev, { subscriptionData }) => {
           const message = subscriptionData.data.conversationMessageInserted;
+          const kind = currentConversation.integration.kind;
 
           // current user's message is being showed after insert message
           // mutation. So to prevent from duplication we are ignoring current
           // user's messages from subscription
-          const isMessenger =
-            currentConversation.integration.kind === 'messenger';
+          const isMessenger = kind === 'messenger';
 
           if (isMessenger && message.userId === currentUser._id) {
             return;
@@ -108,6 +110,12 @@ class WorkArea extends React.Component<FinalProps, State> {
             conversationMessages: [...messages, message]
           };
 
+          // send desktop notification
+          sendDesktopNotification({
+            title: NOTIFICATION_TYPE[kind],
+            content: strip(message.content) || ''
+          });
+
           return next;
         }
       });
diff --git a/src/modules/inbox/graphql/subscriptions.ts b/src/modules/inbox/graphql/subscriptions.ts
index 595814c98aa..29808ba4342 100755
--- a/src/modules/inbox/graphql/subscriptions.ts
+++ b/src/modules/inbox/graphql/subscriptions.ts
@@ -20,6 +20,7 @@ const conversationClientMessageInserted = `
   subscription conversationClientMessageInserted($userId: String!) {
     conversationClientMessageInserted(userId: $userId) {
       _id
+      content
     }
   }
 `;
diff --git a/src/modules/layout/containers/Navigation.tsx b/src/modules/layout/containers/Navigation.tsx
index 7cc031e24f6..4132400bccc 100644
--- a/src/modules/layout/containers/Navigation.tsx
+++ b/src/modules/layout/containers/Navigation.tsx
@@ -4,7 +4,8 @@ import { queries, subscriptions } from 'modules/inbox/graphql';
 import { UnreadConversationsTotalCountQueryResponse } from 'modules/inbox/types';
 import React from 'react';
 import { compose, graphql } from 'react-apollo';
-import { withProps } from '../../common/utils';
+import strip from 'strip';
+import { sendDesktopNotification, withProps } from '../../common/utils';
 import Navigation from '../components/Navigation';
 
 class NavigationContainer extends React.Component<{
@@ -18,12 +19,16 @@ class NavigationContainer extends React.Component<{
       // listen for all conversation changes
       document: gql(subscriptions.conversationClientMessageInserted),
       variables: { userId: currentUser._id },
-      updateQuery: () => {
+      updateQuery: (prev, { subscriptionData: { data } }) => {
+        const { conversationClientMessageInserted } = data;
+        const { content } = conversationClientMessageInserted;
+
         this.props.unreadConversationsCountQuery.refetch();
 
-        // notify by sound
-        const audio = new Audio('/sound/notify.mp3');
-        audio.play();
+        sendDesktopNotification({
+          title: 'You have a new message',
+          content: strip(content || '')
+        });
       }
     });
   }
diff --git a/src/modules/notifications/containers/NotificationsLatest.tsx b/src/modules/notifications/containers/NotificationsLatest.tsx
index daf6049a010..c4ff657b00f 100644
--- a/src/modules/notifications/containers/NotificationsLatest.tsx
+++ b/src/modules/notifications/containers/NotificationsLatest.tsx
@@ -1,9 +1,14 @@
 import gql from 'graphql-tag';
 import { IUser } from 'modules/auth/types';
 import Spinner from 'modules/common/components/Spinner';
-import { Alert, withProps } from 'modules/common/utils';
+import {
+  Alert,
+  sendDesktopNotification,
+  withProps
+} from 'modules/common/utils';
 import React from 'react';
 import { compose, graphql } from 'react-apollo';
+import strip from 'strip';
 import NotificationsLatest from '../components/NotificationsLatest';
 import { mutations, queries, subscriptions } from '../graphql';
 import {
@@ -30,7 +35,12 @@ class NotificationsLatestContainer extends React.Component<FinalProps> {
     notificationsQuery.subscribeToMore({
       document: subscription,
       variables: { userId: currentUser ? currentUser._id : null },
-      updateQuery: () => {
+      updateQuery: (prev, { subscriptionData: { data } }) => {
+        const { notificationInserted } = data;
+        const { title, content } = notificationInserted;
+
+        sendDesktopNotification({ title, content: strip(content || '') });
+
         notificationsQuery.refetch();
       }
     });
diff --git a/src/modules/notifications/graphql/subscriptions.ts b/src/modules/notifications/graphql/subscriptions.ts
index bc04fe0d2e7..6bf7931b671 100644
--- a/src/modules/notifications/graphql/subscriptions.ts
+++ b/src/modules/notifications/graphql/subscriptions.ts
@@ -1,6 +1,9 @@
 const notificationSubscription = `
 	subscription notificationInserted($userId: String) {
-		notificationInserted(userId: $userId)
+		notificationInserted(userId: $userId) {
+			title
+			content
+		}
   }
 `;
 
diff --git a/src/modules/notifications/types.ts b/src/modules/notifications/types.ts
index 9b8960a20c8..8667eab58af 100644
--- a/src/modules/notifications/types.ts
+++ b/src/modules/notifications/types.ts
@@ -15,13 +15,7 @@ export interface INotification {
 
 export type NotificationsQueryResponse = {
   notifications: INotification[];
-  subscribeToMore: (
-    params: {
-      document: string;
-      updateQuery: () => void;
-      variables: { userId: string | null };
-    }
-  ) => void;
+  subscribeToMore: any;
   loading: boolean;
   refetch: () => void;
 };