Can you help me make a hotel reservation?
Sure. When do you want to check in? How many days are you staying?
I need to check in on the 3rd, and I'm staying 2 days.
What city would you like the hotel to be in?
I want to stay in Phoenix, AZ. I'm just looking for one room.
What hotel do you want to stay at?
I'd like to stay at Embassy Suites Downtown North.
I love staying at Hilton hotels. The chain is very upscale and independently owned. Okay, just let me confirm. You want to stay at Embassy Suites By Hilton Phoenix Downtown North, in Phoenix, checking in on March 3rd for 2 days, and you want 1 room.
You have that all right.
I've made your reservations successfully.
Thanks! I also need a one-way flight here. I'd like to go on American Airlines, leaving from Chi-town.
Is that a flight out on March 3rd?
No, I want to leave tomorrow.
I found 1 flight that will work. It's an American Airlines flight, going outbound at 4:30 am with 1 stop, for $240.
Where does that take off from? When does it arrive?
The flight arrives at 9:18 am. It takes off from O'Hare International Airport in the northwest side of Chicago.
That sounds like a flight that would work for me.
Would you like me to go ahead and buy tickets?
Yes, can you do that? I want to fly Economy. There will be 4 of us flying.
Okay, let me confirm. You will be flying from Chicago to Phoenix on American Airlines, leaving on March 2nd, and 4 of you will be flying Economy.
Everything sounds correct to me.
I've confirmed your one way ticket.
Could I refund that ticket if I need to?
No, it's too bad, but that ticket is not refundable.
Thanks for helping me! That's all I need right now.
You have a great day!