Deliver couldn't download already existing screenshots from App Store Connect. #13522

Salierik · 2018-10-11T20:23:51Z

New Issue Checklist

Updated fastlane to the latest version
I read the Contribution Guidelines
I read docs.fastlane.tools
I searched for existing GitHub issues

Issue Description

Fastlane Deliver can't download screenshots from the store. I've tried the fastlane deliver init and fastlane deliver download_screenshots with no result. The same output and the same error.

+--------------------------------------+---------------------+

|                  deliver 2.106.0 Summary                   |

+--------------------------------------+---------------------+

| run_precheck_before_submit           | false               |

| username                             | my_user_name |

| app_identifier                       | my_app_ident    |

| screenshots_path                     | ./screenshots       |

| metadata_path                        | ./metadata          |

| platform                             | ios                 |

| edit_live                            | false               |

| use_live_version                     | false               |

| skip_binary_upload                   | false               |

| skip_screenshots                     | false               |

| skip_metadata                        | false               |

| skip_app_version_update              | false               |

| force                                | false               |

| overwrite_screenshots                | false               |

| submit_for_review                    | false               |

| reject_if_possible                   | false               |

| automatic_release                    | false               |

| phased_release                       | false               |

| precheck_default_rule_level          | warn                |

| ignore_language_directory_validation | false               |

| precheck_include_in_app_purchases    | true                |

+--------------------------------------+---------------------+
[20:11:57]: Writing to './metadata/nl-NL/description.txt'

[20:11:57]: Writing to './metadata/zh-Hans/description.txt'

[20:11:57]: Writing to './metadata/en-US/description.txt'

[20:11:57]: Writing to './metadata/da/description.txt'

[20:11:57]: Writing to './metadata/pt-BR/description.txt'

[20:11:57]: Writing to './metadata/de-DE/description.txt'

[20:11:57]: Writing to './metadata/ko/description.txt'

[20:11:57]: Writing to './metadata/sv/description.txt'

[20:11:57]: Writing to './metadata/no/description.txt'

[20:11:57]: Writing to './metadata/en-GB/description.txt'

[20:11:57]: Writing to './metadata/en-AU/description.txt'

[20:11:57]: Writing to './metadata/en-CA/description.txt'

[20:11:57]: Writing to './metadata/ru/description.txt'

[20:11:57]: Writing to './metadata/es-ES/description.txt'

[20:11:57]: Writing to './metadata/it/description.txt'

[20:11:57]: Writing to './metadata/zh-Hant/description.txt'

[20:11:57]: Writing to './metadata/fi/description.txt'

[20:11:57]: Writing to './metadata/pt-PT/description.txt'

[20:11:57]: Writing to './metadata/ja/description.txt'

[20:11:57]: Writing to './metadata/fr-FR/description.txt'

[20:11:57]: Writing to './metadata/es-MX/description.txt'

[20:11:57]: Writing to './metadata/nl-NL/keywords.txt'

[20:11:57]: Writing to './metadata/zh-Hans/keywords.txt'

[20:11:57]: Writing to './metadata/en-US/keywords.txt'

[20:11:57]: Writing to './metadata/da/keywords.txt'

[20:11:57]: Writing to './metadata/pt-BR/keywords.txt'

[20:11:57]: Writing to './metadata/de-DE/keywords.txt'

[20:11:57]: Writing to './metadata/ko/keywords.txt'

[20:11:57]: Writing to './metadata/sv/keywords.txt'

[20:11:57]: Writing to './metadata/no/keywords.txt'

[20:11:57]: Writing to './metadata/en-GB/keywords.txt'

[20:11:57]: Writing to './metadata/en-AU/keywords.txt'

[20:11:57]: Writing to './metadata/en-CA/keywords.txt'

[20:11:57]: Writing to './metadata/ru/keywords.txt'

[20:11:57]: Writing to './metadata/es-ES/keywords.txt'

[20:11:57]: Writing to './metadata/it/keywords.txt'

[20:11:57]: Writing to './metadata/zh-Hant/keywords.txt'

[20:11:57]: Writing to './metadata/fi/keywords.txt'

[20:11:57]: Writing to './metadata/pt-PT/keywords.txt'

[20:11:57]: Writing to './metadata/ja/keywords.txt'

[20:11:57]: Writing to './metadata/fr-FR/keywords.txt'

[20:11:57]: Writing to './metadata/es-MX/keywords.txt'

[20:11:57]: Writing to './metadata/nl-NL/release_notes.txt'

[20:11:57]: Writing to './metadata/zh-Hans/release_notes.txt'

[20:11:57]: Writing to './metadata/en-US/release_notes.txt'

[20:11:57]: Writing to './metadata/da/release_notes.txt'

[20:11:57]: Writing to './metadata/pt-BR/release_notes.txt'

[20:11:57]: Writing to './metadata/de-DE/release_notes.txt'

[20:11:57]: Writing to './metadata/ko/release_notes.txt'

[20:11:57]: Writing to './metadata/sv/release_notes.txt'

[20:11:57]: Writing to './metadata/no/release_notes.txt'

[20:11:57]: Writing to './metadata/en-GB/release_notes.txt'

[20:11:57]: Writing to './metadata/en-AU/release_notes.txt'

[20:11:57]: Writing to './metadata/en-CA/release_notes.txt'

[20:11:57]: Writing to './metadata/ru/release_notes.txt'

[20:11:57]: Writing to './metadata/es-ES/release_notes.txt'

[20:11:57]: Writing to './metadata/it/release_notes.txt'

[20:11:57]: Writing to './metadata/zh-Hant/release_notes.txt'

[20:11:57]: Writing to './metadata/fi/release_notes.txt'

[20:11:57]: Writing to './metadata/pt-PT/release_notes.txt'

[20:11:57]: Writing to './metadata/ja/release_notes.txt'

[20:11:57]: Writing to './metadata/fr-FR/release_notes.txt'

[20:11:57]: Writing to './metadata/es-MX/release_notes.txt'

[20:11:57]: Writing to './metadata/nl-NL/support_url.txt'

[20:11:57]: Writing to './metadata/zh-Hans/support_url.txt'

[20:11:57]: Writing to './metadata/en-US/support_url.txt'

[20:11:57]: Writing to './metadata/da/support_url.txt'

[20:11:58]: Writing to './metadata/pt-BR/support_url.txt'

[20:11:58]: Writing to './metadata/de-DE/support_url.txt'

[20:11:58]: Writing to './metadata/ko/support_url.txt'

[20:11:58]: Writing to './metadata/sv/support_url.txt'

[20:11:58]: Writing to './metadata/no/support_url.txt'

[20:11:58]: Writing to './metadata/en-GB/support_url.txt'

[20:11:58]: Writing to './metadata/en-AU/support_url.txt'

[20:11:58]: Writing to './metadata/en-CA/support_url.txt'

[20:11:58]: Writing to './metadata/ru/support_url.txt'

[20:11:58]: Writing to './metadata/es-ES/support_url.txt'

[20:11:58]: Writing to './metadata/it/support_url.txt'

[20:11:58]: Writing to './metadata/zh-Hant/support_url.txt'

[20:11:58]: Writing to './metadata/fi/support_url.txt'

[20:11:58]: Writing to './metadata/pt-PT/support_url.txt'

[20:11:58]: Writing to './metadata/ja/support_url.txt'

[20:11:58]: Writing to './metadata/fr-FR/support_url.txt'

[20:11:58]: Writing to './metadata/es-MX/support_url.txt'

[20:11:58]: Writing to './metadata/nl-NL/marketing_url.txt'

[20:11:58]: Writing to './metadata/zh-Hans/marketing_url.txt'

[20:11:58]: Writing to './metadata/en-US/marketing_url.txt'

[20:11:58]: Writing to './metadata/da/marketing_url.txt'

[20:11:58]: Writing to './metadata/pt-BR/marketing_url.txt'

[20:11:58]: Writing to './metadata/de-DE/marketing_url.txt'

[20:11:58]: Writing to './metadata/ko/marketing_url.txt'

[20:11:58]: Writing to './metadata/sv/marketing_url.txt'

[20:11:58]: Writing to './metadata/no/marketing_url.txt'

[20:11:58]: Writing to './metadata/en-GB/marketing_url.txt'

[20:11:58]: Writing to './metadata/en-AU/marketing_url.txt'

[20:11:58]: Writing to './metadata/en-CA/marketing_url.txt'

[20:11:58]: Writing to './metadata/ru/marketing_url.txt'

[20:11:58]: Writing to './metadata/es-ES/marketing_url.txt'

[20:11:58]: Writing to './metadata/it/marketing_url.txt'

[20:11:58]: Writing to './metadata/zh-Hant/marketing_url.txt'

[20:11:58]: Writing to './metadata/fi/marketing_url.txt'

[20:11:58]: Writing to './metadata/pt-PT/marketing_url.txt'

[20:11:58]: Writing to './metadata/ja/marketing_url.txt'

[20:11:58]: Writing to './metadata/fr-FR/marketing_url.txt'

[20:11:58]: Writing to './metadata/es-MX/marketing_url.txt'

[20:11:58]: Writing to './metadata/nl-NL/promotional_text.txt'

[20:11:58]: Writing to './metadata/zh-Hans/promotional_text.txt'

[20:11:58]: Writing to './metadata/en-US/promotional_text.txt'

[20:11:58]: Writing to './metadata/da/promotional_text.txt'

[20:11:58]: Writing to './metadata/pt-BR/promotional_text.txt'

[20:11:58]: Writing to './metadata/de-DE/promotional_text.txt'

[20:11:58]: Writing to './metadata/ko/promotional_text.txt'

[20:11:58]: Writing to './metadata/sv/promotional_text.txt'

[20:11:58]: Writing to './metadata/no/promotional_text.txt'

[20:11:58]: Writing to './metadata/en-GB/promotional_text.txt'

[20:11:58]: Writing to './metadata/en-AU/promotional_text.txt'

[20:11:58]: Writing to './metadata/en-CA/promotional_text.txt'

[20:11:58]: Writing to './metadata/ru/promotional_text.txt'

[20:11:58]: Writing to './metadata/es-ES/promotional_text.txt'

[20:11:58]: Writing to './metadata/it/promotional_text.txt'

[20:11:58]: Writing to './metadata/zh-Hant/promotional_text.txt'

[20:11:58]: Writing to './metadata/fi/promotional_text.txt'

[20:11:58]: Writing to './metadata/pt-PT/promotional_text.txt'

[20:11:58]: Writing to './metadata/ja/promotional_text.txt'

[20:11:58]: Writing to './metadata/fr-FR/promotional_text.txt'

[20:11:58]: Writing to './metadata/es-MX/promotional_text.txt'

[20:11:58]: Writing to './metadata/nl-NL/name.txt'

[20:11:58]: Writing to './metadata/zh-Hans/name.txt'

[20:11:58]: Writing to './metadata/en-US/name.txt'

[20:11:58]: Writing to './metadata/da/name.txt'

[20:11:58]: Writing to './metadata/pt-BR/name.txt'

[20:11:58]: Writing to './metadata/de-DE/name.txt'

[20:11:58]: Writing to './metadata/ko/name.txt'

[20:11:58]: Writing to './metadata/sv/name.txt'

[20:11:58]: Writing to './metadata/no/name.txt'

[20:11:58]: Writing to './metadata/en-GB/name.txt'

[20:11:58]: Writing to './metadata/en-AU/name.txt'

[20:11:58]: Writing to './metadata/en-CA/name.txt'

[20:11:58]: Writing to './metadata/ru/name.txt'

[20:11:58]: Writing to './metadata/es-ES/name.txt'

[20:11:58]: Writing to './metadata/it/name.txt'

[20:11:58]: Writing to './metadata/zh-Hant/name.txt'

[20:11:58]: Writing to './metadata/fi/name.txt'

[20:11:58]: Writing to './metadata/pt-PT/name.txt'

[20:11:58]: Writing to './metadata/ja/name.txt'

[20:11:58]: Writing to './metadata/fr-FR/name.txt'

[20:11:58]: Writing to './metadata/es-MX/name.txt'

[20:11:58]: Writing to './metadata/nl-NL/subtitle.txt'

[20:11:58]: Writing to './metadata/zh-Hans/subtitle.txt'

[20:11:58]: Writing to './metadata/en-US/subtitle.txt'

[20:11:58]: Writing to './metadata/da/subtitle.txt'

[20:11:58]: Writing to './metadata/pt-BR/subtitle.txt'

[20:11:58]: Writing to './metadata/de-DE/subtitle.txt'

[20:11:58]: Writing to './metadata/ko/subtitle.txt'

[20:11:58]: Writing to './metadata/sv/subtitle.txt'

[20:11:58]: Writing to './metadata/no/subtitle.txt'

[20:11:58]: Writing to './metadata/en-GB/subtitle.txt'

[20:11:58]: Writing to './metadata/en-AU/subtitle.txt'

[20:11:58]: Writing to './metadata/en-CA/subtitle.txt'

[20:11:58]: Writing to './metadata/ru/subtitle.txt'

[20:11:58]: Writing to './metadata/es-ES/subtitle.txt'

[20:11:58]: Writing to './metadata/it/subtitle.txt'

[20:11:58]: Writing to './metadata/zh-Hant/subtitle.txt'

[20:11:58]: Writing to './metadata/fi/subtitle.txt'

[20:11:58]: Writing to './metadata/pt-PT/subtitle.txt'

[20:11:58]: Writing to './metadata/ja/subtitle.txt'

[20:11:58]: Writing to './metadata/fr-FR/subtitle.txt'

[20:11:58]: Writing to './metadata/es-MX/subtitle.txt'

[20:11:58]: Writing to './metadata/nl-NL/privacy_url.txt'

[20:11:58]: Writing to './metadata/zh-Hans/privacy_url.txt'

[20:11:58]: Writing to './metadata/en-US/privacy_url.txt'

[20:11:58]: Writing to './metadata/da/privacy_url.txt'

[20:11:58]: Writing to './metadata/pt-BR/privacy_url.txt'

[20:11:58]: Writing to './metadata/de-DE/privacy_url.txt'

[20:11:58]: Writing to './metadata/ko/privacy_url.txt'

[20:11:58]: Writing to './metadata/sv/privacy_url.txt'

[20:11:58]: Writing to './metadata/no/privacy_url.txt'

[20:11:58]: Writing to './metadata/en-GB/privacy_url.txt'

[20:11:58]: Writing to './metadata/en-AU/privacy_url.txt'

[20:11:58]: Writing to './metadata/en-CA/privacy_url.txt'

[20:11:58]: Writing to './metadata/ru/privacy_url.txt'

[20:11:58]: Writing to './metadata/es-ES/privacy_url.txt'

[20:11:58]: Writing to './metadata/it/privacy_url.txt'

[20:11:58]: Writing to './metadata/zh-Hant/privacy_url.txt'

[20:11:58]: Writing to './metadata/fi/privacy_url.txt'

[20:11:58]: Writing to './metadata/pt-PT/privacy_url.txt'

[20:11:58]: Writing to './metadata/ja/privacy_url.txt'

[20:11:58]: Writing to './metadata/fr-FR/privacy_url.txt'

[20:11:58]: Writing to './metadata/es-MX/privacy_url.txt'

[20:11:58]: Writing to './metadata/copyright.txt'

[20:11:58]: Writing to './metadata/primary_category.txt'

[20:11:58]: Writing to './metadata/secondary_category.txt'

[20:11:58]: Writing to './metadata/primary_first_sub_category.txt'

[20:11:58]: Writing to './metadata/primary_second_sub_category.txt'

[20:11:58]: Writing to './metadata/secondary_first_sub_category.txt'

[20:11:58]: Writing to './metadata/secondary_second_sub_category.txt'

[20:11:58]: Writing to './metadata/trade_representative_contact_information/trade_name.txt'

[20:11:58]: Writing to './metadata/trade_representative_contact_information/first_name.txt'

[20:11:58]: Writing to './metadata/trade_representative_contact_information/last_name.txt'

[20:11:58]: Writing to './metadata/trade_representative_contact_information/address_line1.txt'

[20:11:58]: Writing to './metadata/trade_representative_contact_information/address_line2.txt'

[20:11:58]: Writing to './metadata/trade_representative_contact_information/address_line3.txt'

[20:11:58]: Writing to './metadata/trade_representative_contact_information/city_name.txt'

[20:11:58]: Writing to './metadata/trade_representative_contact_information/state.txt'

[20:11:58]: Writing to './metadata/trade_representative_contact_information/country.txt'

[20:11:58]: Writing to './metadata/trade_representative_contact_information/postal_code.txt'

[20:11:58]: Writing to './metadata/trade_representative_contact_information/phone_number.txt'

[20:11:58]: Writing to './metadata/trade_representative_contact_information/email_address.txt'

[20:11:58]: Writing to './metadata/trade_representative_contact_information/is_displayed_on_app_store.txt'

[20:11:58]: Writing to './metadata/review_information/first_name.txt'

[20:11:58]: Writing to './metadata/review_information/last_name.txt'

[20:11:58]: Writing to './metadata/review_information/phone_number.txt'

[20:11:58]: Writing to './metadata/review_information/email_address.txt'

[20:11:58]: Writing to './metadata/review_information/demo_user.txt'

[20:11:58]: Writing to './metadata/review_information/demo_password.txt'

[20:11:58]: Writing to './metadata/review_information/notes.txt'

[20:11:58]: Successfully created new configuration files.

[20:11:58]: Downloading all existing screenshots...

[20:12:00]: Downloading existing screenshot '1_iphone6Plus_1.us - iphone -1.png' for language 'en-US'

[20:12:00]: No such file or directory @ rb_sysopen - https://URL_TO_AVAILABLE_SCREENSHOT

[20:12:00]: Couldn't download already existing screenshots from App Store Connect.

[20:12:00]: Successfully created new Deliverfile at path './Deliverfile'

Environment

✅ fastlane environment ✅

Stack

Key	Value
OS	Linux 3.0.101-0.35.99-default #1 SMP Wed Jul 9 11:43:04 UTC 2014 (c36987d) x86_64 x86_64 x86_64 GNU/Linux
Ruby	2.3.1
Bundler?	false
Git	git version 2.14.1
Installation Source	~/.rvm/gems/ruby-2.3.1/bin/fastlane
Host	Welcome to SUSE Linux Enterprise Server 11 SP3 (x86_64) - Kernel %r (%t). Linux 3.0.101-0.35.99-default #1 SMP Wed Jul 9 11:43:04 UTC 2014 (c36987d) x86_64 x86_64 x86_64 GNU/Linux (3.0.101-0.35.99-default)
Ruby Lib Dir	~/.rvm/rubies/ruby-2.3.1/lib
OpenSSL Version	OpenSSL 1.0.1k 8 Jan 2015
Is contained	false
Is homebrew	false
Is installed via Fabric.app	false

System Locale

Variable	Value
LANG	en_US.UTF-8	✅
LC_ALL
LANGUAGE

fastlane files:

No Fastfile found

No Appfile found

fastlane gems

Gem	Version	Update-Status
fastlane	2.106.0	✅ Up-To-Date

Loaded fastlane plugins:

No plugins Loaded

Loaded gems

Gem	Version
did_you_mean	1.0.0
executable-hooks	1.3.2
bundler-unload	1.0.2
rubygems-bundler	1.4.4
bundler	1.14.6
io-console	0.4.5
slack-notifier	2.3.2
atomos	0.1.3
CFPropertyList	2.3.5
claide	1.0.2
colored2	3.1.2
nanaimo	0.2.6
xcodeproj	1.6.0
rouge	2.0.7
xcpretty	0.3.0
terminal-notifier	1.7.1
unicode-display_width	1.1.3
terminal-table	1.7.3
plist	3.2.0
public_suffix	2.0.5
addressable	2.5.1
multipart-post	2.0.0
word_wrap	1.0.0
tty-screen	0.6.4
tty-cursor	0.5.0
tty-spinner	0.8.0
babosa	1.0.2
colored	1.2
highline	1.7.8
commander-fastlane	4.4.6
excon	0.55.0
faraday	0.11.0
unf_ext	0.0.7.2
unf	0.1.4
domain_name	0.5.20170223
http-cookie	1.0.3
faraday-cookie_jar	0.0.6
fastimage	2.1.0
gh_inspector	1.1.2
json	1.8.3
mini_magick	4.5.1
multi_json	1.12.1
multi_xml	0.6.0
rubyzip	1.2.2
security	0.1.3
xcpretty-travis-formatter	0.0.4
dotenv	2.2.0
faraday_middleware	0.11.0.1
naturally	2.1.0
simctl	1.6.3
uber	0.0.15
declarative	0.0.9
declarative-option	0.1.0
representable	3.0.4
retriable	2.1.0
mime-types-data	3.2016.0521
mime-types	3.1
little-plugger	1.1.4
logging	2.2.0
jwt	1.5.6
memoist	0.15.0
os	0.9.6
signet	0.7.3
googleauth	0.5.1
httpclient	2.8.3
google-api-client	0.21.2
emoji_regex	0.1.1
msgpack	1.2.4
bootsnap	1.3.2

generated on: 2018-10-11

The text was updated successfully, but these errors were encountered:

kubbing · 2018-10-12T11:35:31Z

same issue here

datacosmos · 2018-10-15T17:53:12Z

same issue here with deliver 2.106.2
INFO [2018-10-15 19:49:06.71]: Downloading all existing screenshots...
INFO [2018-10-15 19:49:08.42]: Downloading existing screenshot '1_iphone65_1.Simulator Screen Shot - iPhone XS Max - 2018-10-11 at 21.11.00.png' for language 'de-DE'
ERROR [2018-10-15 19:49:08.42]: No such file or directory @ rb_sysopen - https://is1-ssl.mzstatic.com/image/thumb/......jpg
ERROR [2018-10-15 19:49:08.42]: Couldn't download already existing screenshots from App Store Connect.
--verbose switch does not show anymore information ...
When I open the mentioned link to the snapshot in the browser I can see the screenshot.

syedsmith · 2018-10-16T07:30:57Z

same issue as datacosmos #13522 (comment)

Salierik · 2018-10-16T10:20:46Z

Looks like fixed after 39e52ac5b0713643ea220d47cf34503bd9bec819.
@joshdholtz Thank you very much!

syedsmith · 2018-10-17T09:28:50Z

39e52ac worked
Thank you so much

lkraider · 2018-10-24T21:43:44Z

Still having the issue in 2.107.0 :

[18:13:27]: ▸ [18:13:27]: Downloading all existing screenshots...
[18:13:29]: ▸ [18:13:29]: Downloading existing screenshot '1_iphone6Plus_1.Image App SplashiPhone.png' for language 'pt-BR'
[18:13:29]: ▸ [18:13:29]: No such file or directory @ rb_sysopen - https://is1-ssl.mzstatic.com/image/thumb/Purple118/v4/....../pr_source.png/0x0ss.jpg

If I click the link to open in browser, the image file exists.

artyom-stv · 2018-10-25T08:30:56Z

Same issue in 2.107.0:

INFO [2018-10-25 11:28:38.40]: Downloading all existing screenshots...
INFO [2018-10-25 11:28:41.23]: Downloading existing screenshot '1_iphone58_1.1.png' for language 'it'
ERROR [2018-10-25 11:28:41.23]: No such file or directory @ rb_sysopen - https://is1-ssl.mzstatic.com/image/thumb/Purple118/v4/59/84/e7/5984e734-e570-611d-a892-6ae0529440d5/mzl.hchjcmct.png/0x0ss.jpg
ERROR [2018-10-25 11:28:41.23]: Couldn't download already existing screenshots from App Store Connect.

The image can be opened in browser.

konrad-gibaszewski · 2018-10-26T10:09:45Z

Same issue in 2.107.0:

INFO [2018-10-25 11:28:38.40]: Downloading all existing screenshots...
INFO [2018-10-25 11:28:41.23]: Downloading existing screenshot '1_iphone58_1.1.png' for language 'it'
ERROR [2018-10-25 11:28:41.23]: No such file or directory @ rb_sysopen - https://is1-ssl.mzstatic.com/image/thumb/Purple118/v4/59/84/e7/5984e734-e570-611d-a892-6ae0529440d5/mzl.hchjcmct.png/0x0ss.jpg
ERROR [2018-10-25 11:28:41.23]: Couldn't download already existing screenshots from App Store Connect.

The image can be opened in browser.

Having the same issue as artyom-stv in 2.107.0

phink0 · 2018-10-31T06:29:18Z

I had the same problem and fixed it by adding:
require 'open-uri'
at the beginning of .../deliver/lib/deliver/download_screenshots.rb

Salierik · 2018-10-31T09:39:05Z

I had the same problem and fixed it by adding:
require 'open-uri'
at the beginning of .../deliver/lib/deliver/download_screenshots.rb

Actually, it has been fixed with this commit with the same diff...

alexandre-g · 2018-11-06T07:22:48Z

@Salierik Did not work for me in 2.108.0 until I've added the require to download_screenshots.rb as advised by phink0

morellan · 2018-11-08T14:24:36Z

I had the same problem in 2.108.0, I added require 'open-uri on the Deliverfile instead of modifying the gem.

metasmile · 2018-11-10T23:16:40Z

hm. always we can see side-effect in almost every version.

crakrause · 2018-11-12T20:36:42Z

We have the same problem with the most of our apps. Just one app has no problem and we can download all the screenshots.

@KrauseFx Can you help?

janpio · 2018-11-19T15:32:57Z

Could the people still having this problem (including those that solved it by manually adding some code somewhere!) please post a complete output of the command they are running and their fastlane env? It is a bit hard to get a good overview what is still broken and what got fixed. Thanks, we will take a look at it.

CBeloch · 2018-11-19T15:46:44Z

I used fastlane deliver download_screenshots directly from the command line and had to make the same fix.

@janpio This is my fastlane env

✅ fastlane environment ✅

Stack

Key	Value
OS	10.14.1
Ruby	2.2.4
Bundler?	false
Git	git version 2.19.1
Installation Source	~/.fastlane/bin/bundle/bin/fastlane
Host	Mac OS X 10.14.1 (18B75)
Ruby Lib Dir	~/.fastlane/bin/bundle/lib
OpenSSL Version	OpenSSL 1.0.2g 1 Mar 2016
Is contained	false
Is homebrew	true
Is installed via Fabric.app	false
Xcode Path	/Applications/Xcode.app/Contents/Developer/
Xcode Version	10.1

System Locale

Variable	Value
LANG	en_US.UTF-8	✅
LC_ALL	en_US.UTF-8	✅
LANGUAGE	en_US.UTF-8	✅

fastlane files:

`./fastlane/Fastfile`

REDACTED (unused for the direct CLI command)

`./fastlane/Appfile`

app_identifier "REDACTED"
team_id "REDACTED"

fastlane gems

Gem	Version	Update-Status
fastlane	2.108.0	✅ Up-To-Date

Loaded fastlane plugins:

No plugins Loaded

Loaded gems

Gem	Version
slack-notifier	2.3.2
atomos	0.1.3
CFPropertyList	3.0.0
claide	1.0.2
colored2	3.1.2
nanaimo	0.2.6
xcodeproj	1.6.0
rouge	2.0.7
xcpretty	0.3.0
terminal-notifier	1.8.0
unicode-display_width	1.1.3
terminal-table	1.7.3
plist	3.4.0
public_suffix	2.0.5
addressable	2.5.2
multipart-post	2.0.0
word_wrap	1.0.0
tty-screen	0.6.4
tty-cursor	0.5.0
tty-spinner	0.8.0
babosa	1.0.2
colored	1.2
highline	1.7.10
commander-fastlane	4.4.6
excon	0.62.0
faraday	0.12.1
unf_ext	0.0.7.4
unf	0.1.4
domain_name	0.5.20170404
http-cookie	1.0.3
faraday-cookie_jar	0.0.6
fastimage	2.1.1
gh_inspector	1.1.3
json	1.8.1
mini_magick	4.5.1
multi_json	1.13.1
multi_xml	0.6.0
rubyzip	1.2.2
security	0.1.3
xcpretty-travis-formatter	0.0.4
dotenv	2.2.1
bundler	1.14.6
faraday_middleware	0.11.0.1
naturally	2.1.0
simctl	1.6.3
uber	0.1.0
declarative	0.0.10
declarative-option	0.1.0
representable	3.0.4
retriable	3.1.1
mime-types-data	3.2016.0521
mime-types	3.1
little-plugger	1.1.4
logging	2.2.2
jwt	1.5.6
memoist	0.16.0
os	0.9.6
signet	0.7.3
googleauth	0.5.1
httpclient	2.8.3
google-api-client	0.21.2
emoji_regex	0.1.1
libxml-ruby	3.0.0
psych	2.0.8

generated on: 2018-11-19

janpio · 2018-11-19T16:04:13Z

Thanks @CBeloch. The complete output of the command (maybe with --verbose but only the fix) would be very handy.

antoniokly · 2018-11-21T20:31:07Z

I had the same problem in 2.108.0, I added require 'open-uri on the Deliverfile instead of modifying the gem.

same here

krunk4ever · 2018-12-09T05:04:28Z

Also hit this problem calling fastlane deliver download_screentshots

Got the following error and fixed it by adding require 'open-uri' to download_screenshots.rb:

[20:41:10]: Downloading all existing screenshots...
[20:41:14]: Downloading existing screenshot '*****.png' for language 'it'
[20:41:14]: No such file or directory @ rb_sysopen - https://is1-ssl.mzstatic.com/image/thumb/*****/0x0ss.jpg
[20:41:14]: Couldn't download already existing screenshots from App Store Connect.

Here's my fastlane env --verbose:

✅ fastlane environment ✅

Stack

Key	Value
OS	10.14.1
Ruby	2.4.1
Bundler?	true
Git	git version 2.19.0
Installation Source	~/.rvm/gems/ruby-2.4.1/bin/fastlane
Host	Mac OS X 10.14.1 (18B75)
Ruby Lib Dir	~/.rvm/rubies/ruby-2.4.1/lib
OpenSSL Version	OpenSSL 1.1.0g 2 Nov 2017
Is contained	false
Is homebrew	false
Is installed via Fabric.app	false
Xcode Path	/Applications/Xcode.app/Contents/Developer/
Xcode Version	10.1

System Locale

Variable	Value
LANG	en_US.UTF-8	✅
LC_ALL
LANGUAGE

fastlane files:

No Fastfile found

No Appfile found

fastlane gems

Gem	Version	Update-Status
fastlane	2.109.1	✅ Up-To-Date

Loaded fastlane plugins:

No plugins Loaded

Loaded gems

Gem	Version
did_you_mean	1.1.0
executable-hooks	1.3.2
bundler-unload	1.0.2
rubygems-bundler	1.4.4
bundler	1.16.1
io-console	0.4.6
CFPropertyList	3.0.0
public_suffix	2.0.5
addressable	2.5.2
atomos	0.1.3
babosa	1.0.2
claide	1.0.2
colored	1.2
colored2	3.1.2
highline	1.7.10
commander-fastlane	4.4.6
declarative	0.0.10
declarative-option	0.1.0
unf_ext	0.0.7.5
unf	0.1.4
domain_name	0.5.20180417
dotenv	2.5.0
emoji_regex	0.1.1
excon	0.62.0
multipart-post	2.0.0
faraday	0.15.4
http-cookie	1.0.3
faraday-cookie_jar	0.0.6
faraday_middleware	0.12.2
fastimage	2.1.5
gh_inspector	1.1.3
jwt	2.1.0
memoist	0.16.0
multi_json	1.13.1
os	1.0.0
signet	0.11.0
googleauth	0.6.7
httpclient	2.8.3
mime-types-data	3.2018.0812
mime-types	3.2.2
uber	0.1.0
representable	3.0.4
retriable	3.1.2
google-api-client	0.23.9
json	2.1.0
mini_magick	4.5.1
multi_xml	0.6.0
plist	3.4.0
rubyzip	1.2.2
security	0.1.3
naturally	2.2.0
simctl	1.6.5
slack-notifier	2.3.2
terminal-notifier	1.8.0
unicode-display_width	1.4.0
terminal-table	1.8.0
tty-screen	0.6.5
tty-cursor	0.6.0
tty-spinner	0.9.0
word_wrap	1.0.0
nanaimo	0.2.6
xcodeproj	1.7.0
rouge	2.0.7
xcpretty	0.3.0
xcpretty-travis-formatter	1.0.0

generated on: 2018-12-08

slorber · 2018-12-21T17:05:44Z

I can confirm the workaround above work.

The mentionned require does not seem to be included in recent releases and it was missing here: /Users/sebastienlorber/.gem/gems/fastlane-2.112.0/deliver/lib/deliver/download_screenshots.rb

slorber · 2018-12-21T17:11:50Z

don't understand why the fix is not on master anymore, but submitted a PR: #13972

fastlane-bot · 2019-01-20T17:31:44Z

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates.

Please make sure to update to the latest fastlane version and check if that solves the issue. Let us know if that works for you by adding a comment 👍

fastlane-bot · 2019-01-28T17:32:18Z

This issue will be auto-closed because there hasn't been any activity for a few months. Feel free to open a new one if you still experience this problem 👍

Salierik closed this as completed Oct 31, 2018

Salierik reopened this Nov 6, 2018

janpio added the tool: deliver label Nov 19, 2018

fastlane-bot added the status: waiting-for-reply label Jan 20, 2019

fastlane-bot closed this as completed Jan 28, 2019

fastlane-bot added the status: auto-closed label Jan 28, 2019

fastlane locked and limited conversation to collaborators Apr 1, 2019

Deliver couldn't download already existing screenshots from App Store Connect. #13522

Deliver couldn't download already existing screenshots from App Store Connect. #13522

Comments

Salierik commented Oct 11, 2018 • edited

New Issue Checklist

Issue Description

Environment

Stack

System Locale

fastlane files:

fastlane gems

Loaded fastlane plugins:

kubbing commented Oct 12, 2018

datacosmos commented Oct 15, 2018

syedsmith commented Oct 16, 2018

Salierik commented Oct 16, 2018

syedsmith commented Oct 17, 2018

lkraider commented Oct 24, 2018 • edited

artyom-stv commented Oct 25, 2018 • edited

konrad-gibaszewski commented Oct 26, 2018

phink0 commented Oct 31, 2018 • edited

Salierik commented Oct 31, 2018

alexandre-g commented Nov 6, 2018

morellan commented Nov 8, 2018

metasmile commented Nov 10, 2018

crakrause commented Nov 12, 2018 • edited

janpio commented Nov 19, 2018 • edited

CBeloch commented Nov 19, 2018

Stack

System Locale

fastlane files:

fastlane gems

Loaded fastlane plugins:

janpio commented Nov 19, 2018

antoniokly commented Nov 21, 2018 • edited

krunk4ever commented Dec 9, 2018 • edited

Stack

System Locale

fastlane files:

fastlane gems

Loaded fastlane plugins:

slorber commented Dec 21, 2018

slorber commented Dec 21, 2018

fastlane-bot commented Jan 20, 2019

fastlane-bot commented Jan 28, 2019

Salierik commented Oct 11, 2018 •

edited

lkraider commented Oct 24, 2018 •

edited

artyom-stv commented Oct 25, 2018 •

edited

phink0 commented Oct 31, 2018 •

edited

crakrause commented Nov 12, 2018 •

edited

janpio commented Nov 19, 2018 •

edited

antoniokly commented Nov 21, 2018 •

edited

krunk4ever commented Dec 9, 2018 •

edited