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Add page on Analytics, update card descriptions (Ask Fern) #750

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Merged
merged 4 commits into from
Sep 10, 2025
Merged

Add page on Analytics, update card descriptions (Ask Fern) #750

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a61afd1
update cards, add analytics page
devalog Sep 10, 2025
d155d30
update wording
devalog Sep 10, 2025
6471e1d
add screenshot
devalog Sep 10, 2025
7342602
replace image
devalog Sep 10, 2025
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2 changes: 2 additions & 0 deletions fern/products/ask-fern/ask-fern.yml
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Expand Up @@ -17,6 +17,8 @@ navigation:
path: ./pages/features/documents.mdx
- section: Features
contents:
- page: Analytics
path: ./pages/features/analytics.mdx
- page: Citations
path: ./pages/features/citations.mdx
- page: Insights
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15 changes: 15 additions & 0 deletions fern/products/ask-fern/pages/features/analytics.mdx
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@@ -0,0 +1,15 @@
---
title: Analytics
description: View usage metrics and conversation details from Ask Fern queries on your
documentation site.
---

The Ask Fern tab of your Fern Dashboard displays queries and conversations per day on your documentation site. You can view data by week, month, year, or all-time periods.

Drill down into individual conversations to see the exact user queries and Ask Fern responses, helping you understand how users interact with your documentation.

<Frame>
<img src="../assets/analytics.png" alt="Query and conversation analytics on Fern Dashboard" />
</Frame>

You can also export data to CSV format to identify trends and optimize your documentation strategy.
14 changes: 11 additions & 3 deletions fern/products/ask-fern/pages/getting-started/what-is-ask-fern.mdx
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Expand Up @@ -29,7 +29,7 @@ Ask Fern helps you:
icon="regular book-open"
href="/learn/ask-fern/configuration/custom-prompts"
>
Tailor Ask Fern behavior to your users' needs.
Write custom prompts to improve accuracy and tailor responses for your users.
</Card>

</CardGroup>
Expand All @@ -38,6 +38,14 @@ Ask Fern helps you:

<CardGroup cols={2}>

<Card
title="Analytics"
icon="regular fa-chart-simple"
href="/learn/ask-fern/features/analytics"
>
View Ask Fern usage metrics and full conversation details on your Fern Dashboard.
</Card>

<Card
title="Citations"
icon="fa-solid fa-quote-right"
Expand All @@ -51,15 +59,15 @@ Ask Fern helps you:
icon="regular fa-question-circle"
href="/learn/ask-fern/configuration/guidance"
>
Add custom FAQs to Ask Fern.
Use guidance documents to override Ask Fern's responses to sensitive topics.
</Card>

<Card
title="Documents"
icon="regular file-alt"
href="/learn/ask-fern/configuration/documents"
>
Add custom documents to Ask Fern.
Add custom data sources to broaden Ask Fern's capabilities.
</Card>

<Card
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