Extend the customer support service Ticksy with Slack notifications and optimize your response times!
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app/ticksy-slack-notifications
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README.md

README.md

Ticksy Slack Notifications

Extend the customer support service Ticksy with Slack notifications and optimize your response times!

Features

  • Bridge between Ticksy and Slack
  • Receive Slack notifications for new tickets and replies of your customers
  • Decide: Notifications for all tickets or only such assigned to you
  • Lightweight and handy PHP script
  • Place the script on your WebHosting and point a cronjob on the watcher file
  • Free cronjob services: EN / DE
  • Easy configuration. No expert knowledge needed!

More notifications as soon as supported by the official API

More information

Credits