• tl;dr
• Overview
• Issue philosophy
• Labels
• Adding labels
• Naming conventions
• Customers
• Coordinating between bug systems
• Special customer labels
• Priorities
• When will my bug be fixed?
• Escalating an issue that has the wrong priority
• Thumbs-up reactions
• Milestones
• Assigning Issues
• File bugs for everything
• Exceptions
• How to propose a specific change
• Every issue should be actionable
• Issues should have clear steps to reproduce
• Comments
• Consider posting issues in English
• Do not add "me too" or "same" or "is there an update" comments to bugs
• Issues are not always the best venue for discussions
• Comments providing workarounds
• Avoid posting screenshots of text
• Provide reduced test cases
• Locking an issue
• Flaky tests