diff --git a/app/api/helpers/mail.py b/app/api/helpers/mail.py
index 8cd2d681f1..a58573e9aa 100644
--- a/app/api/helpers/mail.py
+++ b/app/api/helpers/mail.py
@@ -369,12 +369,9 @@ def send_order_cancel_email(order):
         subject=MAILS[TICKET_CANCELLED]['subject'].format(
             event_name=order.event.name,
             invoice_id=order.invoice_number,
-            frontend_url=get_settings()['frontend_url']
         ),
         html=MAILS[TICKET_CANCELLED]['message'].format(
             event_name=order.event.name,
-            order_url=make_frontend_url('/orders/{identifier}'.format(identifier=order.identifier)),
-            cancel_note=order.cancel_note,
             frontend_url=get_settings()['frontend_url']
         )
     )
diff --git a/app/api/helpers/system_mails.py b/app/api/helpers/system_mails.py
index 1d2a824e42..d0b7e8baaf 100644
--- a/app/api/helpers/system_mails.py
+++ b/app/api/helpers/system_mails.py
@@ -186,11 +186,12 @@
         'recipient': 'User',
         'subject': u'Your order for {event_name} has been cancelled ({invoice_id})',
         'message': (
-            u"Hi,Your order for {event_name} has been cancelled has been cancelled by the organizer"
-            u"<br/>Please contact the organizer for more info" +
-            u"<br/>Message from the organizer: {cancel_note}"
-            u"<br/> <a href='{order_url}'>Click here</a> to view/download the invoice."
-            u"<br/>Login to manage the orders at {frontend_url} </em>"
+            u"Hello,"
+            u"<br/>your order for {event_name} has been cancelled by the organizer."
+            u"<br/>Please contact the organizer for more info." +
+            u"<br/>To manage orders please login to {frontend_url} and visit \"My Tickets\"."
+            u"<br/>Best regards,"
+            u"<br/>Eventyay Team"
         )
     },
     EVENT_EXPORTED: {