diff --git a/app/api/orders.py b/app/api/orders.py
index 638a8253d9..1d76a433b6 100644
--- a/app/api/orders.py
+++ b/app/api/orders.py
@@ -323,15 +323,14 @@ def after_update_object(self, order, data, view_kwargs):
         # create pdf tickets.
         create_pdf_tickets_for_holder(order)
 
-        if order.status == 'cancelled':
+        if order.status == 'cancelled' and order.deleted_at is None:
             send_order_cancel_email(order)
             send_notif_ticket_cancel(order)
 
             # delete the attendees so that the tickets are unlocked.
             delete_related_attendees_for_order(order)
 
-        elif order.status == 'completed' or order.status == 'placed':
-
+        elif (order.status == 'completed' or order.status == 'placed') and order.deleted_at is None:
             # Send email to attendees with invoices and tickets attached
             order_identifier = order.identifier