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Attachment became unreadable after update, showing error: 404 not found #18445

zycootess opened this issue Jul 22, 2019 · 3 comments


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commented Jul 22, 2019

After the recent ERP update, we have noticed some attachments that cant be opened which never happened before on the last version before the update. After checking randomly documents with attachment, this documents contains special character in their file names such as #,( ),& among the files checked. Attached PDF file of compiled screenshots for reference:

Attachment error samples - ERPnext.pdf

Please check and help resolve the issue.


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commented Aug 3, 2019

Your pdf file of screenshots is empty


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commented Aug 3, 2019

@clarkejj Hi, Below is the screenshot for that file.
Thank you.

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