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Mention debug file size limit.

Ticket: #29613
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dlavigne committed Jun 25, 2018
1 parent f342f76 commit 23d7d4e9813d2ef231914deb897f1eb5ff81c40d
Showing with 7 additions and 4 deletions.
  1. +7 −4 userguide/system.rst
@@ -2172,7 +2172,8 @@ complete the following fields:
* **Attach Debug:** it is recommended to check this box so that an
overview of the system's hardware, build string, and configuration is
automatically generated and included with the ticket. Generating and
attaching a debug to the ticket can take some time.
attaching a debug to the ticket can take some time. An error will occur
if the debug is more than the file size limit of 20M.

* **Subject:** enter a descriptive title for the ticket. A good
*Subject* makes it easy for you and other users to find similar
@@ -2237,9 +2238,11 @@ To generate a support ticket, fill in the fields:
level. Choices are *Inquiry*, *Loss of Functionality*, or
*Total Down*.

* **Attach Debug Info** allows an overview of the system hardware
and configuration to be automatically generated and included with
the ticket. It is recommended to leave this box checked.
* **Attach Debug Info** it is recommended to leave this box checked so
that an overview of the system’s hardware, build string, and
configuration is automatically generated and included with the ticket.
Generating and attaching a debug to the ticket can take some time. An
error will occur if the debug is more than the file size limit of 20M.

* **Subject** is a descriptive title for the ticket.

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