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<title>XMPP ICA: Whois Lookups</title>
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<h2>XMPP ICA: Whois Lookups</h2>
<p>When you request a digital certificate from the <a href='/ca/'>XMPP ICA</a> as described in the <a href='issuance.shtml'>Certificate Issuance HOWTO</a>, our root CA (<a href=''>StartCom</a>) checks various domain information, including a native <a href=''>Whois</a> lookup. Unfortunately, some top-level domains (TLDs) do not offer native (non-WWW) Whois services, so we cannot issue digital certificates for those domains.</p>
<p>This policy affects many TLDs, including (but not limited to):</p>
<li><a href=''>.by</a> (Belarus)</li>
<li><a href=''>.es</a> (Spain)</li>
<li><a href=''>.hr</a> (Croatia)</li>
<li><a href=''>.mk</a> (Macedonia)</li>
<li><a href=''>.za</a> (South Africa)</li>
<p>To see if your TLD offers a Whois service, check the <a href=''>IANA Root Zone Database</a>. If your XMPP server is affected by this policy, please encourage your TLD registrar to offer a Whois service. We apologize for any inconvenience this policy may cause you.</p>
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