Weekly update - 6 july #224
mvaessen
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This week we're rolling out an update that improves the DediConnect connect page:
Aside from that we've also been working on the technical design for the upcoming Achievements update and more. Hopefully I can share more about the "more" soon! 👏
Supported providers
The updated DediConnect form helps improve the onboarding process for DediConnect customers, by showing specific guides based on the machine IP. For example: when you want to connect an OVHCloud machine, the form will now show you guides for OVH only!
Non-supported / unknown providers
For non-supported providers different information will be presented, showing you the guides you most likely need.
Incompatible providers
Since we launched DediConnect, customers connected machines from many different hosting providers. While 99% of the hosting providers work flawlessly, some don't. For example due to their infrastructure.
It is important to us that customers have a worry free experience, without disappointments. This includes disappointments due to 3rd party issues. It does not feel right allowing machines to connect, knowing those machines are guaranteed too experience issues down the line.
So, the only way we can avoid customers from having a bad experience, is by blocking providers that have an abnormal high issue rate.
If your provider is blocked and you want to use DediConnect we recommend switching over to one of our supported providers.
If you experience any issues, please reach out on Discord!
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