A checklist of what to do when your site goes down
Fetching latest commit…
Cannot retrieve the latest commit at this time.
Failed to load latest commit information.


Site Down

Is it just you, or is it actually down?

Check isup.me to see if it's an internal network problem or your website is actually having problems.

Check the server is up and the DNS responds

  • $ ping xxx.xxx.xxx.xxx
  • $ host domain_name

Check that the application and Apache are running

Check the Apache logs and the application log

Are there error messages at the bottom of the file? Does anything look unusual?

  • $ tail -n 2000 /var/log/httpd/error_log
  • $ tail -n 2000 /var/log/httpd/access_log
  • $ tail -n 2000 APP_ROOT/log/production.log

Check that MySQL is running

Check the recent command line history

What was entered in the last few days? Could it have broken the site?

  • $ history