diff --git a/docs/platforms/unity/troubleshooting/known-limitations.mdx b/docs/platforms/unity/troubleshooting/known-limitations.mdx index 4fa209a3a451f..35e9a3ced2dae 100644 --- a/docs/platforms/unity/troubleshooting/known-limitations.mdx +++ b/docs/platforms/unity/troubleshooting/known-limitations.mdx @@ -113,3 +113,8 @@ When targeting WebGL, you have the option of setting the `PlayerSettings.WebGL.e - Setting it to `WebGLExceptionSupport.None` is not supported by the SDK. - For the SDK to be able provide stack traces, the support needs to be set to `WebGLExceptionSupport.FullWithStacktrace`. - The SDK is currently not able to provide line numbers due to the IL2CPP backend not being available. +- **Native crash detection is not available on WebGL.** The SDK cannot determine if the browser or tab crashed, which affects session tracking: + - Sessions with captured exceptions are marked as `Unhandled` + - Sessions where the tab/browser closes without a clean shutdown are marked as `Abnormal` + - The Crash Free Session Rate will show 100% since native `Crashed` status is unavailable + - Monitor both `Unhandled` and `Abnormal` session rates to track stability issues