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Unreal Crash Report: Incorrect graphics card. #27498

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Zaratusa opened this issue Jul 16, 2021 · 2 comments · Fixed by getsentry/relay#3144
Closed

Unreal Crash Report: Incorrect graphics card. #27498

Zaratusa opened this issue Jul 16, 2021 · 2 comments · Fixed by getsentry/relay#3144

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@Zaratusa
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Environment

self-hosted (onpremise deployment)

Version

21.6.3

Steps to Reproduce

When a user has an integrated graphics and a dedicated graphics card the Misc.PrimaryGPUBrand field in the CrashContext.runtime-xml may be populated with the integrated graphics card. Instead the RHI.AdapterName from the EngineData should be chosen which is the one running the game with.

It would also be very helpful if the RHI.UserDriverVersion and RHI.DriverDate would be shown in the web interface.

Expected Result

The chosen dedicated graphics card is shown.

Actual Result

The integrated graphics card is shown.

@getsentry-release
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Routing to @getsentry/owners-native for triage. ⏲️

@jan-auer
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Thanks, this makes sense. Adding to our backlog.

slonopotamus added a commit to slonopotamus/relay that referenced this issue Feb 20, 2024
1. This commit replaces primary GPU with the one that is actually used for rendering. These two may be different for laptops. Fixes getsentry/sentry#27498
2. This commit adds other available data:
  * Numeric DeviceID
  * Used feature level (SM5, SM6, etc)
  * GPU vendor name
  * GPU driver version
  * RHI type that is used (Metal, Vulkan, DX11, etc)
slonopotamus added a commit to slonopotamus/relay that referenced this issue Feb 20, 2024
1. This commit replaces primary GPU with the one that is actually used for rendering. These two may be different for laptops. Fixes getsentry/sentry#27498
2. This commit adds other available data:
  * Numeric DeviceID
  * Used feature level (SM5, SM6, etc)
  * GPU vendor name
  * GPU driver version
  * RHI type that is used (Metal, Vulkan, DX11, etc)

Signed-off-by: Marat Radchenko <marat@slonopotamus.org>
slonopotamus added a commit to slonopotamus/relay that referenced this issue Feb 20, 2024
1. This commit replaces primary GPU with the one that is actually used for rendering. These two may be different for laptops. Fixes getsentry/sentry#27498
2. This commit adds other available data:
  * Numeric DeviceID
  * Used feature level (SM5, SM6, etc)
  * GPU vendor name
  * GPU driver version
  * RHI type that is used (Metal, Vulkan, DX11, etc)

Signed-off-by: Marat Radchenko <marat@slonopotamus.org>
slonopotamus added a commit to slonopotamus/relay that referenced this issue Feb 20, 2024
1. This commit replaces primary GPU with the one that is actually used for rendering. These two may be different for laptops. Fixes getsentry/sentry#27498
2. This commit adds other available data:
  * Numeric DeviceID
  * Used feature level (SM5, SM6, etc)
  * GPU vendor name
  * GPU driver version
  * RHI type that is used (Metal, Vulkan, DX11, etc)

Signed-off-by: Marat Radchenko <marat@slonopotamus.org>
slonopotamus added a commit to slonopotamus/relay that referenced this issue Feb 20, 2024
1. This commit replaces primary GPU with the one that is actually used for rendering. These two may be different for laptops. Fixes getsentry/sentry#27498
2. This commit adds other available data:
  * Numeric DeviceID
  * Used feature level (SM5, SM6, etc)
  * GPU vendor name
  * GPU driver version
  * RHI type that is used (Metal, Vulkan, DX11, etc)

Signed-off-by: Marat Radchenko <marat@slonopotamus.org>
slonopotamus added a commit to slonopotamus/relay that referenced this issue Feb 20, 2024
1. This commit replaces primary GPU with the one that is actually used for rendering. These two may be different for laptops. Fixes getsentry/sentry#27498
2. This commit adds other available data:
  * Numeric DeviceID
  * Used feature level (SM5, SM6, etc)
  * GPU vendor name
  * GPU driver version
  * RHI type that is used (Metal, Vulkan, DX11, etc)

Signed-off-by: Marat Radchenko <marat@slonopotamus.org>
slonopotamus added a commit to slonopotamus/relay that referenced this issue Feb 20, 2024
1. This commit replaces primary GPU with the one that is actually used for rendering. These two may be different for laptops. Fixes getsentry/sentry#27498
2. This commit adds other available data:
  * Numeric DeviceID
  * Used feature level (SM5, SM6, etc)
  * GPU vendor name
  * GPU driver version
  * RHI type that is used (Metal, Vulkan, DX11, etc)

Signed-off-by: Marat Radchenko <marat@slonopotamus.org>
slonopotamus added a commit to slonopotamus/relay that referenced this issue Feb 20, 2024
1. This commit replaces primary GPU with the one that is actually used for rendering. These two may be different for laptops. Fixes getsentry/sentry#27498
2. This commit adds other available data:
  * Numeric DeviceID
  * Used feature level (SM5, SM6, etc)
  * GPU vendor name
  * GPU driver version
  * RHI type that is used (Metal, Vulkan, DX11, etc)

Signed-off-by: Marat Radchenko <marat@slonopotamus.org>
slonopotamus added a commit to slonopotamus/relay that referenced this issue Feb 20, 2024
1. This commit replaces primary GPU with the one that is actually used for rendering. These two may be different for laptops. Fixes getsentry/sentry#27498
2. This commit adds other available data:
  * Numeric DeviceID
  * Used feature level (SM5, SM6, etc)
  * GPU vendor name
  * GPU driver version
  * RHI type that is used (Metal, Vulkan, DX11, etc)

Signed-off-by: Marat Radchenko <marat@slonopotamus.org>
slonopotamus added a commit to slonopotamus/relay that referenced this issue Feb 20, 2024
1. This commit replaces primary GPU with the one that is actually used for rendering. These two may be different for laptops. Fixes getsentry/sentry#27498
2. This commit adds other available data:
  * Numeric DeviceID
  * Used feature level (SM5, SM6, etc)
  * GPU vendor name
  * GPU driver version
  * RHI type that is used (Metal, Vulkan, DX11, etc)

Signed-off-by: Marat Radchenko <marat@slonopotamus.org>
slonopotamus added a commit to slonopotamus/relay that referenced this issue Feb 20, 2024
1. This commit replaces primary GPU with the one that is actually used for rendering. These two may be different for laptops. Fixes getsentry/sentry#27498
2. This commit adds other available data:
  * Numeric DeviceID
  * Used feature level (SM5, SM6, etc)
  * GPU vendor name
  * GPU driver version
  * RHI type that is used (Metal, Vulkan, DX11, etc)

Signed-off-by: Marat Radchenko <marat@slonopotamus.org>
@github-actions github-actions bot locked and limited conversation to collaborators Mar 6, 2024
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4 participants