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Ghostery blocking whitlisted trackers. #140

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The009 opened this issue Jul 19, 2018 · 6 comments
Closed

Ghostery blocking whitlisted trackers. #140

The009 opened this issue Jul 19, 2018 · 6 comments

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@The009
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@The009 The009 commented Jul 19, 2018

Please read the CONTRIBUTING guide before submitting an issue.

Description

Firefox 63.0a1 (2018-07-19) (64-bit) Ghostery blocks everything even things on your whitelist

Expected Behavior

Ghostery to only block trackers that you have selected

Actual Behavior

Ghostery is blocking all trackers even whitelisted

Steps to Reproduce

  1. Install Firefox Nightly and Ghostery (Even the latest release on github)
  2. Unblock Disqus
  3. Go to any site that uses Disqus comments and log in, it works till the page reloads then blocked again.
  4. Pause Ghostery everything works.

Versions

  • Browser: Firefox Nightly 63.0a1 (2018-07-19) (64-bit)
  • OS: Windows 10
  • Node:
  • NPM:
@Aziz-Ghostery
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@Aziz-Ghostery Aziz-Ghostery commented Jul 20, 2018

It works as expected, and I can't reproduce this issue on Firefox Nightly 63.0a1 (2018-07-20) (64-bit)
(see attached screenshot) not the latest release FF Quantum 61.0.1 (64-bit).
ff nightly diqus

@The009
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@The009 The009 commented Jul 22, 2018

Pausing works just fine. Every time I seem to whitelist a single tracker it remains blocked.

2018-07-21 22_54_55-greenshot

2018-07-21 22_55_32-greenshot

{EDIT}
I should mention it allows the items to be displayed but it blocks the logins or cookies it seems.

I am trying to track down exactly what it is blocking but If I leave disqus unblocked I am not logged in but if I pause ghostery I am.

Sorry I did not update this sooner I was away from the pc for a bit.
{/EDIT}

@Aziz-Ghostery
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@Aziz-Ghostery Aziz-Ghostery commented Jul 24, 2018

Would you please try disabling Anti-tracking, and see if you can reproduce the issue. I think that might be the culprit as we are aware of a similar issue and we are in the process of fixing. Please let us know so that we can Add discuss to our resolution.

@The009
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@The009 The009 commented Jul 24, 2018

I tried toggling tracking protection to only in private and also to never and neither worked.

{Edit} Tried the wrong setting, You are correct and it is part of that issue
As commented below Problem is part of other bug.
{/Edit}

@christophertino
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@christophertino christophertino commented Jul 31, 2018

@The009 I believe he was referring to the Anti-Tracking feature in Ghostery, not FF tracking protection. This is the blue shield icon at the bottom left of Ghostery. If you disable that, it should work.

You could also try the site-specific allow feature, if you hover over the tracker block icon and select "Trust on this Site". That should allow the tracker to bypass our Anti Tracking module.

What's happening is that you have Disqus "allowed", but it still gets screen for personally identifiable information in Anti-Tracking. More on that situation in #148

@The009
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@The009 The009 commented Aug 1, 2018

@christophertino Thank you! I was mistaken and did do the wrong thing and this is the same issue.

@Aziz-Ghostery Thank you for your help as well. Yes this is the issue you mentioned.

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3 participants