Browser shuts down while Ghostery is enabled.

[SabinStargem]

Firefox Quantum started to have issues today, with some tabs not responding to search inputs. I shut down my browser, and then tried starting it up. Every time, the browser would open briefly before shutting down. After several tries, I entered the browser's safemode and began switching off my extensions to find the cause.

Ghostery was the cause of my troubles. After successfully opening my browser without Ghostery enabled, I tried to turn on Ghostery - which immediately closed it.

Until the problem gets fixed, I am going to keep Ghostery disabled. Is there a log file? My report is too vague to be very useful.

[christophertino]

We've been getting similar reports since this morning. It seems to be related to the FF 65.0.2 release on Windows.

You can try debugging Ghostery in FF at about:debugging if you can get it to open up before it crashes.

[christophertino]

Could you try to uninstall and reinstall Ghostery via about:addons? This looks to have worked for another user.

[slosha69]

Firefox crashes pretty quickly when opening it, so what I did is just delete the ghostery file from with the extensions folder of my Firefox profile folder. Everything is running fine now, without ghostery of course.

[christophertino]

Here's the Bugzilla ticket we're working from:

https://bugzilla.mozilla.org/show_bug.cgi?id=1535589

If anyone is able to generate a crash report for this issue in about:crashes please send us the crash ID or add to the bugzilla ticket.

[SabinStargem]

Reinstalling definitely doesn't work. About: crashes doesn't list any recent crashes. The browser closes too quickly to do any debugging.

[christophertino]

Are you running Avast anti-virus by any chance?

[SabinStargem]

Yup.

[christophertino]

Does temporarily disabling Avast from the system tray allow FF to boot up normally with Ghostery? The Mozilla devs think there may be a correlation.

Another user reported that the issue went away after updating to FF 66.

[SabinStargem]

Huh. Disabling Avast did the trick, and I can now start up with Ghostery enabled.

Good. :)

[christophertino]

This issue seems to have been resolved with a definition update from Avast/AVG. We're still not entirely sure what happened.