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Attn.: General Counsel
Rackspace US, Inc.
San Antonio, Texas 78218
Mail Stop: US 109-2301

To General Counsel on behalf of Rackspace Inc.,


I am [private], legal manager at Strategy and Planning Team of Bluehole Studio Inc., copyright owner of an online game "TERA" being infringed at:

The aforementioned website is providing a private, illegal server, not authorized by Bluehole Studio Inc.

This letter is official notification under the provisions of Section 512(c) of the Digital Millennium Copyright Act ("DMCA") to effect removal of the above-reported infringements. I request that you immediately issue a cancellation message as specified in RFC 1036 for the infringing postings and prevent the infringer, who is identified by its Web address, from posting the infringing contents to your servers in the future. Please be advised that law requires you, as a service provider, to "expeditiously remove or disable access to" the infringing contents upon receiving this notice. Noncompliance may result in a loss of immunity for liability under the DMCA.

I have a good faith belief that use of the material in the manner complained of here is not authorized by Bluehole Studio Inc., the copyright holder, or the law. The information provided here is accurate to the best of my knowledge. I swear under penalty of perjury that Bluehole Studio is the copyright holder.

For your reference, please refer to the following websites. : Teaser website in English for North American prospective users Our company website in English : TERA service website provided by our Korean official publisher in Korean

Please send me at the email address noted below a prompt response indicating the actions you have taken to resolve this matter.

Thank you.



Legal Manager

Strategy and Planning Team

Bluehole Studio, Inc.


Yeoksam-dong, Kangnam-gu

Seoul, Korea

Email: [private]

Phone: [private]

Cell: [private]

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