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Contribute to GitLab

If you have a question or want to contribute to GitLab this guide show you the appropriate channel to use.

Ruling out common errors

Some errors are common and it may so happen, that you are not the only one who stumbled over a particular issue. We have collected several of those and documented quick solutions for them.

Support forum

Please visit our Support Forum for any kind of question regarding the usage or adiministration/configuration of GitLab.

Use the support forum if ...

  • You get permission denied errors
  • You can't see your repos
  • You have issues cloning, pulling or pushing
  • You have issues with web_hooks not firing

Search for similar issues before posting your own, there's a good chance somebody else had the same issue you have now and had it resolved.

Paid support

Community support in the Support Forum is done by volunteers. A support subscription is available from

Feature suggestions

Feature suggestions don't belong in issues but can go to Feedback forum where they can be voted on.

Pull requests

Code speaks louder than words. If you can please submit a pull request with the fix including tests. The workflow to make a pull request is as follows:

  1. Fork the project on GitHub
  2. Create a feature branch
  3. Write tests and code
  4. If you have multiple commits please combine them into one commit by squashing them
  5. Push the commit to your fork
  6. Submit a pull request

We will accept pull requests if:

  • The code has proper tests and all tests pass
  • It can be merged without problems (if not please use: git rebase master)
  • It doesn't break any existing functionality
  • It's quality code that conforms to the Rails style guide and best practices
  • The description includes a motive for your change and the method you used to achieve it
  • It keeps the GitLab code base clean and well structured
  • We think other users will need the same functionality
  • If it makes changes to the UI the pull request should include screenshots

For examples of feedback on pull requests please look at already closed pull requests.

Submitting via GitHub's issue tracker

  • For obvious bugs or misbehavior in GitLab in the master branch. Please include the revision id and a reproducible test case.
  • For problematic or insufficient documentation. Please give a suggestion on how to improve it.

If you're unsure where to post, post it to the Support Forum first. There are a lot of helpful GitLab users there who may be able to help you quickly. If your particular issue turns out to be a bug, it will find its way from there to the issue tracker on GitHub.

When submitting an issue

Search for similar entries before submitting your own, there's a good chance somebody else had the same issue or idea. Show your support with :+1: and/or join the discussion.

Please consider the following points when submitting an issue:

  • Summarize your issue in one sentence (what happened wrong, when you did/expected something else)
  • Describe your issue in detail (including steps to reproduce)
  • Add logs or screen shots when possible
  • Describe your setup (use relevant parts from sudo -u gitlab -H bundle exec rake gitlab:env:info)

Thank you!

By taking the time to use the right channel, you help the development team to organize and prioritize issues and suggestions in order to make GitLab a better product for us all.

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