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@SangeetaMishr SangeetaMishr commented Jul 30, 2025

Format the text in messages added

Summary by CodeRabbit

  • Documentation
    • Expanded the "Send the contact a message" guide with instructions on applying text formatting (bold, italic, strikethrough, monospace) and inserting emojis in messages, including examples and screenshots.

Format the text in messages added
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Reviewing files that changed from the base of the PR and between f543f87 and fc648e7.

📒 Files selected for processing (1)
  • docs/3. Product Features/03. Flows/2. Flow Actions/02. Send the contact a message.md (1 hunks)

Walkthrough

The documentation for the "Send the contact a message" flow action was updated to include new sections on WhatsApp text formatting and emoji insertion. These additions provide step-by-step instructions, examples, and screenshots to guide users in enhancing their messages with formatting styles and emojis.

Changes

Cohort / File(s) Change Summary
Flow Action Documentation Enhancements
docs/3. Product Features/03. Flows/2. Flow Actions/02. Send the contact a message.md
Added sections on WhatsApp text formatting (bold, italic, strikethrough, monospace) and emoji insertion, including examples, screenshots, and step-by-step instructions.

Estimated code review effort

🎯 1 (Trivial) | ⏱️ ~2 minutes

Suggested reviewers

  • mahajantejas

Poem

🐇
With bold and italics, your words now gleam,
Emojis and formats—messages supreme!
A hop through the docs, with screenshots in tow,
Now your flows sparkle and brilliantly glow.
Hooray for new features, let creativity show!
✨📄

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  • Create PR with unit tests
  • Post copyable unit tests in a comment
  • Commit unit tests in branch Send-the-contact-a-message-.md

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Actionable comments posted: 0

🧹 Nitpick comments (3)
docs/3. Product Features/03. Flows/2. Flow Actions/02. Send the contact a message.md (3)

15-18: Remove trailing period in heading and fix minor grammar glitches

The heading ends with a period (violates MD026) and the following sentence has a plural/singular mismatch (“option” vs “options”).
Consider the tweak below.

-## Format the text in messages.
+## Format the text in messages

-Basic WhatsApp text formatting option are available in flow editor. Refer [this article](https://faq.whatsapp.com/general/chats/how-to-format-your-messages/?lang=en) for more details
+Basic WhatsApp text-formatting options are available in the flow editor. Refer [this article](https://faq.whatsapp.com/general/chats/how-to-format-your-messages/?lang=en) for more details.

21-27: Drop the inner spaces inside emphasis markers to show the actual WhatsApp syntax

The current examples render the whitespace as part of the emphasis, giving readers the wrong cue and triggering MD037. Trim the spaces so the examples mirror the real markup:

-1 . Place two asterisks before and after the text to make the text bold. Example: ** text **  **Bold**
+1 . Place two asterisks before and after the text to make the text bold. Example: **text**  **Bold**

-2 . Place one underscore before and after the text to make the text italic. Example: _ text _ **_Italic_**
+2 . Place one underscore before and after the text to make the text italic. Example: _text_ **_Italic_**

-3 . Place one (~) tilde before and after the text to apply a strikethrough effect to text. Example: ~ text ~  **~Strikethrough~**
+3 . Place one (~) tilde before and after the text to apply a strikethrough effect to text. Example: ~text~  **~Strikethrough~**

-4 . Place one (``) backtick before and after the text to apply for monospace. Example: ` text `
+4 . Place one (`) backtick before and after the text to apply monospace formatting. Example: `text`

29-40: Add meaningful alt text and tighten wording in the emoji section

Alt text like “image” is not descriptive and breaks accessibility guidelines. Small wording tweaks improve readability.

-![image](https://user-images.githubusercontent.com/32592458/220825997-0e940f0f-2ca9-43b7-949a-0a53ee7f6fa5.png)
+![Formatting-options panel in Glific](https://user-images.githubusercontent.com/32592458/220825997-0e940f0f-2ca9-43b7-949a-0a53ee7f6fa5.png)

-Generally, all browser provide Emojis extension. Once you have added the extension, you can add emojis with right click in the text editor of message.
+Most browsers offer emoji extensions. Once you have installed one, you can insert emojis with a right-click inside the message editor.

-Below example is from chrome.
+The example below is from Chrome.

-![image](https://user-images.githubusercontent.com/32592458/220826004-44f8faf5-267c-4e2b-bea0-08bf9c21718e.png)
+![Chrome emoji picker opened from the message editor](https://user-images.githubusercontent.com/32592458/220826004-44f8faf5-267c-4e2b-bea0-08bf9c21718e.png)

-![image](https://user-images.githubusercontent.com/32592458/220826011-054d2829-c06a-4ff7-8cdd-78647fe01b35.png)
+![Selected emoji inserted into the message](https://user-images.githubusercontent.com/32592458/220826011-054d2829-c06a-4ff7-8cdd-78647fe01b35.png)
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📥 Commits

Reviewing files that changed from the base of the PR and between 2b57070 and f543f87.

📒 Files selected for processing (1)
  • docs/3. Product Features/03. Flows/2. Flow Actions/02. Send the contact a message.md (1 hunks)
🧰 Additional context used
🪛 markdownlint-cli2 (0.17.2)
docs/3. Product Features/03. Flows/2. Flow Actions/02. Send the contact a message.md

15-15: Trailing punctuation in heading
Punctuation: '.'

(MD026, no-trailing-punctuation)


21-21: Spaces inside emphasis markers

(MD037, no-space-in-emphasis)


21-21: Spaces inside emphasis markers

(MD037, no-space-in-emphasis)


23-23: Spaces inside emphasis markers

(MD037, no-space-in-emphasis)


23-23: Spaces inside emphasis markers

(MD037, no-space-in-emphasis)

added this section Get upload attachment option in Send message
@mahajantejas mahajantejas self-requested a review August 4, 2025 12:12
@mahajantejas mahajantejas merged commit 78a409f into main Aug 4, 2025
4 of 6 checks passed
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3 participants