diff --git a/docs/6. FAQ/02. Check if contact is not opted in.md b/docs/6. FAQ/02. Check if contact is not opted in.md deleted file mode 100644 index af62989ba..000000000 --- a/docs/6. FAQ/02. Check if contact is not opted in.md +++ /dev/null @@ -1,3 +0,0 @@ -Check if there is stop icon in the contact messages. If it is there, contact is has not opted in, please ask contact to send **optin** keyword to the BOT. - -![image](https://user-images.githubusercontent.com/32592458/220825576-4a51716a-5868-4895-8955-9713f5a5b09b.png) diff --git a/docs/6. FAQ/06. Make sure flow is not interrupted if contact sends any keyword in between the flow..md b/docs/6. FAQ/06. Make sure flow is not interrupted if contact sends any keyword in between the flow..md deleted file mode 100644 index 177a75e74..000000000 --- a/docs/6. FAQ/06. Make sure flow is not interrupted if contact sends any keyword in between the flow..md +++ /dev/null @@ -1,5 +0,0 @@ -Select the **Ignore Keyword** check box from edit flow screen to make sure the flow should not be interrupted in between if user sends keyword of another flow. - - - -![image](https://user-images.githubusercontent.com/32592458/220825679-ff321bc0-cf78-4c80-81a8-cbf9616300fb.png) diff --git a/docs/6. FAQ/08. Make a flow inactive.md b/docs/6. FAQ/08. Make a flow inactive.md deleted file mode 100644 index 83a97d601..000000000 --- a/docs/6. FAQ/08. Make a flow inactive.md +++ /dev/null @@ -1,15 +0,0 @@ -**You can inactivate a flow, which is not in use. This will prevent the flow from executing if a user enters keyword mapped to it.** - -1 . Go to the `Flows` screen from the left panel. - -2 . Click on `Edit` icon next to the flow. - - -Screenshot 2024-03-05 at 5 32 30 PM - - -3 . Uncheck the `is active` check box. - -4 . Click on `SAVE` button - -![image](https://user-images.githubusercontent.com/32592458/220825733-d1b954c3-5410-493f-a720-02a508ea5d3e.png) diff --git a/docs/6. FAQ/12. Format the text in messages..md b/docs/6. FAQ/12. Format the text in messages..md deleted file mode 100644 index 433eae309..000000000 --- a/docs/6. FAQ/12. Format the text in messages..md +++ /dev/null @@ -1,25 +0,0 @@ -Basic WhatsApp text formatting option are available in flow editor. Refer [this article](https://faq.whatsapp.com/general/chats/how-to-format-your-messages/?lang=en) for more details - -## Text Formatting - -1 . Place two asterisks before and after the text to make the text bold. Example: ** text ** **Bold** - -2 . Place one underscore before and after the text to make the text italic. Example: _ text _ **_Italic_** - -3 . Place one (~) tilde before and after the text to apply a strikethrough effect to text. Example: ~ text ~ **~Strikethrough~** - -4 . Place one (``) backtick before and after the text to apply for monospace. Example: ` text ` - -![image](https://user-images.githubusercontent.com/32592458/220825997-0e940f0f-2ca9-43b7-949a-0a53ee7f6fa5.png) - - - -## Add Emojis - -Generally, all browser provide Emojis extension. Once you have added the extension, you can add emojis with right click in the text editor of message. - -Below example is from chrome. - -![image](https://user-images.githubusercontent.com/32592458/220826004-44f8faf5-267c-4e2b-bea0-08bf9c21718e.png) - -![image](https://user-images.githubusercontent.com/32592458/220826011-054d2829-c06a-4ff7-8cdd-78647fe01b35.png) diff --git a/docs/6. FAQ/13. Send a link of a specific flow to new contacts to join the BOT.md b/docs/6. FAQ/13. Send a link of a specific flow to new contacts to join the BOT.md deleted file mode 100644 index 79dc03b35..000000000 --- a/docs/6. FAQ/13. Send a link of a specific flow to new contacts to join the BOT.md +++ /dev/null @@ -1,28 +0,0 @@ -You can configure a link like below and send to the contacts through SMS or emails. - -Once they will click on the link, it will redirect them to a WhatsApp with the message, which they can send to start the conversation. - - - -Method 1 : Commonly used to onboard existing users to chatbot. - -[https://wa.me/+91<10 digit bot phone number>?text=](https://wa.me/+917772309999?text=Hi)<text you want user to send> - -Eg: A URL like the one below can be used to trigger your new contact flow with optin. [https://wa.me/+91<your bot phone number>?text=Hi](https://wa.me/+917772309999?text=Hi) - -Whatsapp documentation for the same : [https://faq.whatsapp.com/452366545421244/?helpref=uf_share](https://faq.whatsapp.com/452366545421244/?helpref=uf_share) - -Method 2: - -https://api.whatsapp.com/send?phone=**BOTNumber**&text=**Message** - -- **https://api.whatsapp.com/send?phone=** - link prefix -- **Your BOT Number** - Ex. 917302307943 -- **text=** - fixed content of the link -- **Message** - This will be message which will be posted on the WhatsApp. Ex. Hi - -[https://api.whatsapp.com/send?phone=917302307943&text=Hi%20Glific%20team](https://api.whatsapp.com/send?phone=917302307943&text=Hi%20Glific%20team) - -Message will look as given below for contacts in WhatsApp - -![image](https://user-images.githubusercontent.com/32592458/220826084-fe5c3a72-dcd0-4cf1-bfc6-d4a626246b67.png)