diff --git a/telegram_bot_project/.example.env b/telegram_bot_project/.example.env
index 5731708..214309a 100644
--- a/telegram_bot_project/.example.env
+++ b/telegram_bot_project/.example.env
@@ -1,2 +1,14 @@
+# General Configs
 BOT_TOKEN=TELEGRAM_BOT_TOKEN
-DATABASE_URL=db_driver+asyncpg://username:password@host:port/db_username
\ No newline at end of file
+DATABASE_URL=db_driver+asyncpg://username:password@host:port/db_username
+
+# SMTP (Simple Mail Transfer Protocol) Configuration
+SMTP_HOST=smtp.example.com
+SMTP_PORT=587
+SMTP_USER=user@example.com
+SMTP_PASSWORD=Password
+SMTP_USE_TLS=True
+SMTP_SLL=False
+SMTP_MESSAGE_SUBJECT=SUBJECT
+SMTP_FROM_EMAIL=user@example.com
+SMTP_MESSAGE_RECEIVER=receiver@example.com
\ No newline at end of file
diff --git a/telegram_bot_project/bot/commands.py b/telegram_bot_project/bot/commands.py
index 11a225f..8bdd5ca 100644
--- a/telegram_bot_project/bot/commands.py
+++ b/telegram_bot_project/bot/commands.py
@@ -403,3 +403,15 @@ async def show_evening_routines(message: types.Message):
     )
 
     await message.answer(formatted_morning_routine, reply_markup=evening_routine_keyboard())
+
+# Send feedback message command
+async def send_feedback_command(message: types.Message, state: FSMContext):
+    user_id: int = message.from_user.id
+    user_find: Any = await UserService.get_user_by_id(user_id)
+    language: str = await UserService.get_user_language(user_id)
+
+    if not user_find:
+        await message.answer(MESSAGES['ENGLISH']['AUTHORIZATION_PROBLEM'])
+    else:
+        await message.answer(MESSAGES[language]['SMTP_MESSAGE_TEXT'])
+        await state.set_state(DialogStates.feedback_message)
\ No newline at end of file
diff --git a/telegram_bot_project/bot/handlers.py b/telegram_bot_project/bot/handlers.py
index 91e33eb..b5481ab 100644
--- a/telegram_bot_project/bot/handlers.py
+++ b/telegram_bot_project/bot/handlers.py
@@ -1,6 +1,7 @@
 from aiogram.fsm.context import FSMContext
 from aiogram.types import Message, message
 
+from service.smtp import SmtpService
 from bot.buttons import *
 from messages import MESSAGES
 from service.idea import IdeaService
@@ -470,4 +471,26 @@ async def process_save_updated_morning_routine(message: Message, state: FSMConte
         await message.answer(MESSAGES[language]['ROUTINE_NAME_SET'].format(routine_title), reply_markup=routine_keyboard)
         await state.clear()
     except:
-        await message.answer(MESSAGES[language]['ROUTINE_EXISTS'], reply_markup=routine_keyboard)
\ No newline at end of file
+        await message.answer(MESSAGES[language]['ROUTINE_EXISTS'], reply_markup=routine_keyboard)
+
+
+async def process_feedback_message(message: Message, state: FSMContext):
+    user_id = message.from_user.id
+    user_find = await UserService.get_user_by_id(user_id)
+    user_name = message.from_user.username
+    language = await UserService.get_user_language(user_id) or "ENGLISH"
+
+    if not user_find:
+        await message.answer(MESSAGES["ENGLISH"]['AUTHORIZATION_PROBLEM'])
+        return
+
+    feedback_message = message.text.strip()
+    if not feedback_message:
+        await message.answer(MESSAGES["ENGLISH"]['INVALID_MESSAGE'])
+        return
+
+    print("-- [INFO] - Feedback message from user with id: {user_id} is: {feedback_message}")
+    await SmtpService.send_feedback_message(feedback_message, user_id, user_name)
+    await message.answer(MESSAGES[language]['SMTP_MESSAGE_SENT'], reply_markup=settings_menu_keyboard())
+    await state.clear()
+
diff --git a/telegram_bot_project/config.py b/telegram_bot_project/config.py
index 72d56c7..055e81c 100644
--- a/telegram_bot_project/config.py
+++ b/telegram_bot_project/config.py
@@ -4,6 +4,7 @@
 from sqlalchemy.ext.asyncio import create_async_engine, AsyncSession
 from sqlalchemy.orm import sessionmaker
 from contextlib import asynccontextmanager
+from dataclasses import dataclass
 
 load_dotenv()
 
@@ -27,3 +28,18 @@ def get_token() -> str:
 async def get_session() -> AsyncSession:
     async with async_session() as session:
         yield session
+
+@dataclass
+class SmtpData:
+    smtp_user: str = os.getenv("SMTP_USER")
+    smtp_password: str = os.getenv("SMTP_PASSWORD")
+    smtp_host: str = os.getenv("SMTP_HOST")
+    smtp_port: int = int(os.getenv("SMTP_PORT"))
+    smtp_ssl: bool = os.getenv("SMTP_SSL") == "True"
+    smtp_tsl: bool = os.getenv("SMTP_TLS") == "True"
+    smtp_from: str = os.getenv("SMTP_USER")
+    smtp_receiver: str = os.getenv("SMTP_MESSAGE_RECEIVER")
+    smtp_subject: str = os.getenv("SMTP_MESSAGE_SUBJECT")
+
+def get_smtp_data() -> SmtpData:
+    return SmtpData()
\ No newline at end of file
diff --git a/telegram_bot_project/main.py b/telegram_bot_project/main.py
index a262745..0364213 100644
--- a/telegram_bot_project/main.py
+++ b/telegram_bot_project/main.py
@@ -205,6 +205,14 @@ async def evening_routines_show(message: types.Message):
 async def morning_routines(message: Message):
     await show_evening_routines(message)
 
+@dp.message(Command("feedback"))
+async def feedback(message: Message, state: FSMContext):
+    await send_feedback_command(message, state)
+
+@dp.message(lambda m: m.text == SETTINGS_BUTTON_FEEDBACK)
+async def feedback(message: Message, state: FSMContext):
+    await send_feedback_command(message, state)
+
 @dp.message(lambda m: m.text == ROUTINE_EVENING_VIEW)
 async def evening_routines_view(message: types.Message):
     await show_evening_routines(message)
@@ -269,6 +277,8 @@ async def process_fallback(message: Message, state: FSMContext):
         data = await state.get_data()
         routine_type = data.get("routine_type", "morning")
         await process_update_morning_routine(message, state, type=routine_type)
+    elif current_state == DialogStates.feedback_message:
+        await process_feedback_message(message, state)
 
 # Main Function
 async def main():
diff --git a/telegram_bot_project/messages.py b/telegram_bot_project/messages.py
index f8ae06f..9b09693 100644
--- a/telegram_bot_project/messages.py
+++ b/telegram_bot_project/messages.py
@@ -79,6 +79,9 @@
         "ROUTINE_DELETED": "Розпорядок видалено",
         "NEW_ROUTINE_NAME": "Будь ласка, введи нову назву розпорядку:",
         "ROUTINE_NAME_SET": "Нову назву розпорядку успішно змінено на «{}».",
+        "SMTP_MESSAGE_TEXT": "Будь ласка, залиш свій відгук нижче:",
+        "SMTP_MESSAGE_SENT": "Дякуємо за твій відгук, наша команда перевірить це повідомлення",
+        "INVALID_MESSAGE": "Будь ласка, введи коректний текст.",
         "LANGUAGE_ASK": (
             "🌐 **Оберіть мову інтерфейсу:**\n"
             "Натисніть кнопку нижче ⬇️"
@@ -157,6 +160,9 @@
         "ROUTINE_DELETED": "Routine deleted",
         "NEW_ROUTINE_NAME": "Please enter the new routine name:",
         "ROUTINE_NAME_SET": "New routine name successfully set to {}.",
+        "INVALID_MESSAGE": "Please enter valid text.",
+        "SMTP_MESSAGE_TEXT": "Please provide your feedback below:",
+        "SMTP_MESSAGE_SENT": "Thank for your feedback our team will check this message",
         "ROUTINE_TIME": (
             "⏰ Your routine:\n"
             "• Wake-up time: {}\n"
@@ -222,4 +228,20 @@
 EVENING_ROUTINE_EDIT_BTN = "✏️ Edit Evening"
 MY_EVENING_ROUTINE_BTN = "🌙 My Evening Routine"
 
+USER_FEEDBACK_MAIL_TEXT = """
+📬 New User Feedback Received!
+
+Here’s what the user had to say:
+
+------------------------
+{feedback}
+------------------------
+
+🧑‍💻 User Info:
+- Username: {username}
+- User ID: {user_id}
+- Date: {date}
+
+Please review it and take action if needed.
+"""
 
diff --git a/telegram_bot_project/service/smtp.py b/telegram_bot_project/service/smtp.py
new file mode 100644
index 0000000..d1ed8bf
--- /dev/null
+++ b/telegram_bot_project/service/smtp.py
@@ -0,0 +1,42 @@
+import aiosmtplib
+from datetime import datetime
+from email.mime.text import MIMEText
+from bot.utills import validate_text
+from config import SmtpData, get_smtp_data
+from messages import USER_FEEDBACK_MAIL_TEXT
+
+smtp_data: SmtpData = get_smtp_data()
+if not smtp_data:
+    raise Exception("-- [ERROR] - SMTP data not found.")
+
+class SmtpService:
+    @staticmethod
+    async def send_feedback_message(user_message: str, user_id: int, user_name: str):
+        if not validate_text(user_message):
+            print("-- [ERROR] - Invalid message.")
+            return
+
+        email_body: str = USER_FEEDBACK_MAIL_TEXT.format(
+            feedback=user_message,
+            username=user_name,
+            user_id=user_id,
+            date=datetime.now().strftime("%Y-%m-%d %H:%M:%S")
+        )
+
+        email_message = MIMEText(email_body, "plain")
+        email_message['Subject'] = smtp_data.smtp_subject
+        email_message['From'] = smtp_data.smtp_from
+        email_message['To'] = smtp_data.smtp_receiver
+
+        try:
+            await aiosmtplib.send(
+                email_message,
+                hostname=smtp_data.smtp_host,
+                port=smtp_data.smtp_port,
+                start_tls=True,
+                username=smtp_data.smtp_user,
+                password=smtp_data.smtp_password,
+            )
+            print("-- [INFO] - Feedback message sent successfully.")
+        except Exception as e:
+            print(f"-- [ERROR] - Failed to send feedback message: {e}")
diff --git a/telegram_bot_project/states.py b/telegram_bot_project/states.py
index e82b777..3c59604 100644
--- a/telegram_bot_project/states.py
+++ b/telegram_bot_project/states.py
@@ -17,4 +17,5 @@ class DialogStates(StatesGroup):
     add_morning_routine = State()
     delete_morning_routine = State()
     update_morning_routine = State()
-    update_morning_routine_id = State()
\ No newline at end of file
+    update_morning_routine_id = State()
+    feedback_message = State()
\ No newline at end of file